Student Catering Survey
| 1. Are you staff or student? | ||||
| Staff: |    |
0.8% | 5 | |
|---|---|---|---|---|
| Student: | |
99.2% | 628 | |
| 2. Are you full or part time? | ||||
| Full Time: | |
93.7% | 593 | |
|---|---|---|---|---|
| Part Time: | |
6.3% | 40 | |
| 3. What is your gender? | ||||
| Male: | |
44.9% | 284 | |
|---|---|---|---|---|
| Female: | |
55.1% | 349 | |
| 4. What is your age range? | ||||
| 18-30: | |
75.2% | 476 | |
|---|---|---|---|---|
| 31-40: | |
13.1% | 83 | |
| 41-50: | |
8.5% | 54 | |
| 51-60: | |
2.7% | 17 | |
| 61+: | |
0.5% | 3 | |
| 5. Where are you based? | ||||
| Greenwich: | |
50.4% | 319 | |
|---|---|---|---|---|
| Avery Hill: | |
26.4% | 167 | |
| Medway: | |
23.2% | 147 | |
| 6. What are your usual arrangements for food & drink whilst at university? | ||||
| Bring from home: | |
16.9% | 107 | |
|---|---|---|---|---|
| University catering service: | |
64.0% | 405 | |
| Other on campus outlet (SU etc): | |
5.4% | 34 | |
| Off campus: | |
12.0% | 76 | |
| Other: | |
1.7% | 11 | |
| 6.a. Which University catering outlet do you most frequent? (please base the rest of your responses on this outlet) | ||||
| University Cafe Queen Mary: | |
35.3% | 143 | |
| Queen Anne: | |
5.2% | 21 | |
| Greengages Mansion Site: | |
10.6% | 43 | |
| The Dome Southwood Site: | |
16.3% | 66 | |
| Pembroke Cafe: | |
17.8% | 72 | |
| Pilkington Cafe: | |
10.4% | 42 | |
| Drill Hall Library Cafe: | |
4.4% | 18 | |
| 7. Do the opening hours of the catering outlet meet your needs? | ||||
| Yes: | |
81.5% | 516 | |
|---|---|---|---|---|
| No: | |
12.0% | 76 | |
| Other: | |
6.5% | 41 | |
| 8. What is the frequency of your visit/s to the catering outlet? | ||||
| Daily: | |
14.1% | 89 | |
|---|---|---|---|---|
| Once per week: | |
19.1% | 121 | |
| 2-3 times per week: | |
49.4% | 313 | |
| Monthly: | |
8.1% | 51 | |
| Adhoc: | |
7.0% | 44 | |
| Never: | |
2.4% | 15 | |
| 9. What is your average spend per visit? | ||||
| Under £1: | |
2.8% | 18 | |
|---|---|---|---|---|
| £1-£3: | |
38.2% | 242 | |
| £3-£5: | |
46.8% | 296 | |
| £5+: | |
12.2% | 77 | |
| 10. What is your usual or most recent purchase? | ||||
| Drink only: | |
11.4% | 72 | |
|---|---|---|---|---|
| Snack only: | |
5.4% | 34 | |
| Drink & snack: | |
36.3% | 230 | |
| Main meal only: | |
12.6% | 80 | |
| Main meal & drink: | |
31.8% | 201 | |
| Other: | |
2.5% | 16 | |
| 11. How was the quality of your drink? | ||||
| Poor: | |
1.5% | 9 | |
|---|---|---|---|---|
| Average: | |
21.3% | 125 | |
| Good: | |
58.3% | 342 | |
| Excellent: | |
18.9% | 111 | |
| 12. How was the quality of your food? | ||||
| Poor: | |
3.5% | 21 | |
|---|---|---|---|---|
| Average: | |
26.6% | 159 | |
| Good: | |
55.9% | 334 | |
| Excellent: | |
13.9% | 83 | |
| 13. How was the temperature of your food and/or drink? | ||||
| Poor: | |
2.8% | 18 | |
|---|---|---|---|---|
| Average: | |
18.6% | 118 | |
| Good: | |
56.9% | 360 | |
| Excellent: | |
21.6% | 137 | |
| 14. How was the portion size of your food and/or drink? | ||||
| Poor: | |
7.3% | 46 | |
|---|---|---|---|---|
| Average: | |
33.5% | 212 | |
| Good: | |
46.3% | 293 | |
| Excellent: | |
13.0% | 82 | |
| 15. Does the menu and product range meet your needs? | ||||
| Yes: | |
64.6% | 409 | |
|---|---|---|---|---|
| No: | |
28.6% | 181 | |
| Other: | |
6.8% | 43 | |
| 16. Is enough information provided on products available eg menu boards /signs ? | ||||
| Yes: | |
78.7% | 498 | |
|---|---|---|---|---|
| No: | |
21.3% | 135 | |
| 17. Do you have any dietary requirements? | ||||
| No: | |
69.8% | 442 | |
|---|---|---|---|---|
| Health related: | |
12.2% | 77 | |
| Religion related: | |
11.2% | 71 | |
| Belief related: | |
2.7% | 17 | |
| Other: | |
4.1% | 26 | |
| 18. How do you rate staff efficiency? | ||||
| Poor: | |
3.8% | 24 | |
|---|---|---|---|---|
| Average: | |
25.1% | 159 | |
| Good: | |
52.3% | 331 | |
| Excellent: | |
18.8% | 119 | |
| 19. How do you rate speed of service? | ||||
| Poor: | |
4.4% | 28 | |
|---|---|---|---|---|
| Average: | |
29.1% | 184 | |
| Good: | |
52.3% | 331 | |
| Excellent: | |
14.2% | 90 | |
| 20. How do you rate value for money? | ||||
| Poor: | |
13.6% | 86 | |
|---|---|---|---|---|
| Average: | |
45.8% | 290 | |
| Good: | |
33.3% | 211 | |
| Excellent: | |
7.3% | 46 | |
| 21. How do you rate cleanliness of the cafe areas? | ||||
| Poor: | |
1.7% | 11 | |
|---|---|---|---|---|
| Average: | |
14.2% | 90 | |
| Good: | |
56.7% | 359 | |
| Excellent: | |
26.1% | 165 | |
| Other: | |
1.3% | 8 | |
| 22. How do you rate the quality of the environment /decor /furniture? | ||||
| Poor: | |
3.2% | 20 | |
|---|---|---|---|---|
| Average: | |
21.8% | 138 | |
| Good: | |
52.8% | 334 | |
| Excellent: | |
20.9% | 132 | |
| Other: | |
1.4% | 9 | |
| 23. Do you use the catering areas for any purpose other than dining? | ||||
| No: | |
33.5% | 212 | |
|---|---|---|---|---|
| Socialising: | |
32.9% | 208 | |
| Study: | |
10.0% | 63 | |
| Meetings: | |
15.0% | 95 | |
| Watch TV/relaxation: | |
4.7% | 30 | |
| Wifi/Internet access: | |
3.9% | 25 | |
| 24. If any, what products or services would you like to see changed or available? | ||||
| Happy with current provision: | |
67.1% | 424 | |
|---|---|---|---|---|
| Other: | |
32.9% | 208 | |
| 25. How important to you are Sustainability issues? | ||||
| Not Important: | |
9.0% | 57 | |
|---|---|---|---|---|
| Minor Importance: | |
28.3% | 179 | |
| Important: | |
45.2% | 286 | |
| Very Important: | |
17.5% | 111 | |
| 25.a. Are you prepared to pay a premium to help tackle these issues? | ||||
| Yes: | |
31.2% | 140 | |
| No: | |
68.8% | 308 | |
| 26. Do you consider it important the catering outlets offer Fair Trade products? | ||||
| Not Important: | |
8.8% | 56 | |
|---|---|---|---|---|
| Minor Importance: | |
26.2% | 166 | |
| Important: | |
48.2% | 305 | |
| Very Important: | |
16.7% | 106 | |
| 26.a. Are you prepared to pay a premium for these products? | ||||
| Yes: | |
44.6% | 195 | |
| No: | |
55.4% | 242 | |
| 27. Do you consider it important the catering outlets offer Organic products? | ||||
| Not Important: | |
18.2% | 115 | |
|---|---|---|---|---|
| Minor Importance: | |
37.9% | 240 | |
| Important: | |
32.7% | 207 | |
| Very Important: | |
11.2% | 71 | |
| 27.a. Are you prepared to pay a premium for these products? | ||||
| Yes: | |
34.1% | 151 | |
| No: | |
65.9% | 292 | |