Skip navigation

Dr Han-Huei (Crystal) Tsay

Han-Huei (Crystal) Tsay PhD, MSc, BA, PGHE

Dr Han-Huei (Crystal) Tsay

Han-Huei (Crystal) Tsay
PhD, MSc, BA, PGHE

Senior Lecturer in Human Resources and Organisational Behaviour

Department of Human Resources and Organisational Behaviour

Business School

 

Dr Tsay received her PhD in Management from the George Washington University (GWU), USA. Before joining University of Greenwich in October, 2013 she taught Organisational Behaviour and Human Resource Management at GWU and Richmond the American International University in London. She has been enjoying teaching and interacting with students from culturally diverse backgrounds.

Dr Tsay has two research agendas: one is learning and knowledge management in project teams and the other is learning and adaptation in major life transitions.

With regard to her first research agenda, she drew on social exchange theory and organisational justice to investigate antecedents of knowledge withholding in project teams. 

Regarding the second research agenda, Dr Tsay has investigated how expatriate managers adapt to host country environment through enactment of social identifications. Also, she examined how support from business schools help MBA students adapt to demands in the academic environment through enhanced self-efficacy.

Apart from teaching and research, Dr Tsay has been actively participating in other academic-related activities. She translated a research method book titled 'Analysing Quantitative Data' from English to Chinese. Also, she was part of a research team that organised a Washington DC area health innovation leadership summit in 2012. She's also an ad hoc reviewer for several academic conferences and journals.

Teaching and administrative activities:
  • Undergraduate and Master's level courses in Human Resource Management, Personal and Professional Development, and Cross Cultural Management
  • Dissertation supervisions at Undergraduate and Master's levels
  • 2017 – 2018: £4,920 Small Research Grant (with Dr Jing Luo and Dr Yong Lin) from the Greenwich Business School to investigate individual differences in coping and adaptation among international direct entry students
  • 2016-17: £2,000 Small Grant from University of Greenwich for Portfolio Development Project
  • 2016: £800 Early Career Researcher Travel Bursary from University of Greenwich
  • 2015 Innovative Teacher of the Year, Business School, University of Greenwich
  • 2013 Travel grant from National Sun Yat-sen University, Taiwan, for research collaboration
  • 2008 Full merit-based fellowship, George Washington University
  • Reviewer: Decision Support Systems, Journal of Management Development, Human Resource Management
  • Member of Academy of Management: International Management and Human Resources Divisions
  • Member of British Academy of Management
  • Member of Society for Research into Higher Education
  • Fellow of The Higher Education Academy

Dr Tsay's research interests include:

 

  • Educational gamification
  • Cross-cultural management education
  • Learning and knowledge management in teams
  • Learning and adaptation in major life transitions
  • Situational and personal predictors of cross-cultural adjustment

Tsay, C.H. & Liou, R.S. (2016). Does international experience count in the cross-cultural management course effectiveness? International Journal of Services and Standards, 11 (4), 339-356. 

Wang, Y.Y., Lin, T.C., & Tsay, C.H. (2016). Encouraging IS developers to learn business skills: An examination of the MARS model. Information Technology & People, 29 (2), pp. 381-418. DOI: http://dx.doi.org/10.1108/ITP-02-2014-0044 

Tsay, C.H., Lin, T.C., Yoon, J., and Huang, C.C. (2014) Knowledge withholding intentions in teams: The roles of normative conformity, affective bonding, rational choice, and social cognition. Decision Support System67, pp. 53-65. DOI: 10.1016/j.dss.2014.08.003

Tsay, C. H. (2014) Understanding MBA students' adaptation: Integrating social support theory and social cognitive theory. British Academy of Management annual meeting conference proceedings.

Browse our publications database

Tsay, C. H. & Kofinas, A. (2017) Unpacking "engagement" in a technology-mediated gamified course. Paper accepted to be presented at the 11th European Conference on Games Based Learning, Graz, Austria.

Tsay, C.H. (2017) "Putting student users in the heart of a gamified course design." at the annual meeting of Academy of Management, Atlanta, USA.

Kofinas, A. & Tsay, C. H., Ahmed, S. (2017) "Terror management and gamification in Higher Education assessment." at the Learning, Teaching & Student Experience 6th Annual Conference, Chartered Association of Business Schools (CABS), Bristol, UK.

Tsay, C.H., Kofinas, A., & Luo, J. (2017) "Designing a gamified course for enhancement of student learning experience." at the SHIFT annual conference of Teaching and Learning, London, UK.

Tsay, C. H. (2016) "Learning is Fun: Enhancing Learning Experience through Gamification." at the 43rd OBTC Teaching Conference for Management Educators: Ohio, USA. 

Tsay, C.H. & Lin, T.C. (2016) Techno-stress, strain, on employee commitment: An investigation from work design and social support theories. at the twelfth EAOHP Conference: Athens, Greece.

Tsay, C.H. & Lin, T.C. (2015) "Addressing the impacts of techno-stress on employee commitment through work design and technical/social support." at the sixth annual Asian Conference on the Social Sciences: Kobe, Japan.

Tsay, C. H. (2015) "Social support and MBA students' transition to graduate school: Predicting adaptation and satisfaction." at the Learning, Teaching & Student Experience 6th Annual Conference, Chartered Association of Business Schools (CABS),York, UK.

Tsay, C.H. (2014) Understanding MBA students' adaptation: Integrating social support theory and social cognitive theory. Paper presented at the British Academy of Management annual meeting, Belfast, Northern Ireland.

Tsay, C.H., Lin, T.C., Yoon, J., and Huang, C.C. (2014) Knowledge withholding intentions in teams: The roles of normative conformity, affective bonding, rational choice, and social cognition. Paper presented at the British Academy of Management annual meeting, Belfast, Northern Ireland.

Tsay, C.H., and Kayes, D.C. (2012) Understanding social support and expatriate adaptation: Integrating social support, uncertainty reduction and social learning theory. Paper presented at the Academy of International Business annual meeting (Doctoral Consortium), Washington DC, USA.

Tsay, C.H., and Kayes, D.C. (2011) Social identity as a mechanism for managing cross-cultural uncertainty: The case of a Taiwanese company operating in China. Paper presented and included in the conference proceedings at the annual meeting of Southern Management Association, Savannah, GA, USA.

He, F., Tsay, C.H., and Lee, J. (2011) Failure is the mother of success... only when learning occurs: A theoretical framework of entrepreneurial learning from failure. Paper presented (by He, F.) at the conference of International Council for Small Business, Stockholm, Sweden.

Tsay, C.H., and Kayes, D.C. (2010) Team emotional intelligence and its relationship to team learning and performance. Paper presented at the annual meeting of Academy of Management, Montreal, Canada.

Anbari, F.T. et al. (2010) Cultural differences in projects. Paper presented (by Umpleby, S.A.) at the conference of Project Management Institute, Washington DC, USA.

Browse our publications database