5. Our policies and procedures
This is information about current written protocols, policies and procedures for delivering our services and responsibilities.
5.1 Policies and procedures for conducting university business
This is information such as codes of practice, memoranda of understanding, procedural rules, standing orders, procedures for handling requests for information.
| Description | How to find it |
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The university's main policies |
University of Greenwich policies web pages |
| The university's ICT (information & communications technology) policies and procedures | ICT policies and procedures web pages |
| Procedure for requesting information under the Freedom of Information Act | Request under the Freedom of Information Act web pages |
5.2 Procedures and policies relating to academic services
This is information covering such matters as honorary degrees, procedures for changing course, regulations and policy on student assessment, appeal procedures and policy on breach of assessment regulations.
| Description | How to find it |
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The university's policies aimed at students, including the Academic Regulations |
Regulations & policies web pages |
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For information about honorary degrees please contact the Secretary & Registrar's office Information about honorary graduates of the university |
E-mail: L.Cording@gre.ac.uk (Mrs Linda Cording) |
5.3 Procedures and policies relating to student services
This is information including policies relating to student admission and registration, accommodation, management of the student records system, the assessment of external qualifications, internal student complaints and appeals, and code of student discipline.
| Description | How to find it |
|
Information about student registration |
Student registration web pages |
| All sorts of information relating to student services can be found on the website | Student information web pages |
5.4 Procedures and policies relating to human resources
This includes human resources policies and procedures such as generic terms and conditions of employment, collective bargaining and consultation with trade unions, grievance, disciplinary, harassment and bullying, public interest disclosure, staff development such as induction, probation, appraisal, promotions.
| Description | How to find it |
|
The university's human resources policies and procedures |
5.5 Procedures and policies relating to recruitment
This includes details of current vacancies.
| Description | How to find it |
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Information for job applicants to the university, including current vacancies |
5.6 Code of conduct for members of governing bodies / equality and diversity
This includes policies, statements, procedures and guidelines relating to equal opportunities.
| Description | How to find it |
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Information about equality and diversity Also refer to the "Equality" section of the list of policies and procedures |
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Equality documentation relating to staff |
5.7 Health and safety / estate management
This includes disposals policy, estates strategy and plan, facilities management policies, grounds and building maintenance.
| Description | How to find it |
|
The university's health and safety policy |
University of Greenwich health & safety web pages |
| For information about facilities management or estates, please contact the Director of Facilities Management, Mr Chris Powner |
E-mail: C.J.W.Powner@gre.ac.uk |
5.8 Complaints policy
This includes those covering requests for information and operating the publication scheme.
| Description | How to find it |
|
Information about the student complaints process |
Student complaints procedure web pages |
| For staff who have a grievance please consult the procedure | Grievance procedure document |
| Information about asking for a review following a Freedom of Information request |
5.9 Records management and personal data policies
This includes information security policies, records retention and archive policies, and data protection (including data sharing) policies.
| Description | How to find it |
| The university's Records Management Policy | Records management policy web pages |
| Information about records retention at the university, including a link to the university's Records Retention Schedule | |
| Information about data protection at the university, including the university's Data Protection Policy, and Codes of Practice | |
| The university's ICT policies, which include information security |
5.10 Research policy and strategy
This includes quality assurance procedures, policy and procedures relating to intellectual property, ethics committee terms of reference, applications and their approval, and any other relevant codes of practice. This will include policy, strategy and procedures relating to knowledge transfer and enterprise.
Description |
How to find it |
|
For information about research at the university, including a research strategy, look at the web pages |
|
| Information about the Research Ethics Committee, including policy | Research ethics committee web pages |
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The university's Intellectual Property policy |
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| Information about knowledge transfer and enterprise | Knowledge transfer and enterprise web pages |
5.11 Charging regimes and policies
Details of any statutory charging regimes, charging policies including charges made for information routinely published.
| Description | How to find it |
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Information about the university's fees for freedom of information requests |
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Information about the university's library charges |
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Information about the university's tuition fees |
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