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Library overdue charges IT and Library Services

Payment of library charges

Library charges can be paid in person by visiting one of the libraries. Payment by cash, credit or debit cards is accepted. Please note that:

  • credit and debit card payments can only be accepted for charges that are more than £5
  • credit and debit card payments have to be made in person and cannot be accepted over the telephone

If you have any queries about paying charges please contact the Avery Hill or Greenwich campus library.

Appeals

If you wish to appeal against any charges on your library account you need to complete an Appeal against charges form.

Library overdue charge rates

    £2 per day for each overdue item regardless of its loan type.

    If your fines reach £20, your account will automatically be blocked. If this happens, you will need to reduce your fines to under £20 to continue to borrow.  It is your responsibility to manage your library account. As a courtesy we send an email reminder to your university email account two days before books are due back. However, you should not rely solely on this courtesy email.

To log in and renew your books go to the portal and select My library account from the My learning tab https://portal.gre.ac.uk/web/student/my-learning

More information can be found at http://libguides.gre.ac.uk/librarycharges

Last Updated: 13 Dec 2017