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IT Governance IT and Library Services

Governance process

The University's IT governance model has been designed to provide a robust and transparent process for decision making providing clear lines of responsibility, authority and accountability in relation to Information Technology developments and business projects with an IT element.

A three-tiered governance model has been implemented based around the five strategic elements of the University's IT Strategy, Learning and Teaching, Community and Experience, Research and Enterprise, Infrastructure and Technology and Enterprise Systems.  

The three tiers consist of an IT Strategy Board at the upper level with responsibility for strategic oversight of IT and its portfolio of projects and changes.

System Boards occupy the second tier with a remit for monitoring change developments and projects with an IT element within a specialised area and for recommending priorities to the IT Strategy Board.

Stakeholder Groups occupy the lower tier with the focus on detailed discussions of business and system related needs and requirements and on the submission of project proposals and business cases to the five programme level System Boards.

IT Strategy Board

The IT Strategy Board is comprised of Directors of Service and senior managers representing all academics and professional services across the institution. The board has responsibility for authorising and prioritising project requests and for monitoring the overall IT project portfolio.

Terms of reference, membership and scheduled meeting dates can be found by following the appropriate link.

System Boards

System Boards are predominantly comprised of senior and middle managers and have authority for overseeing and prioritising the recommendations passed to it from the related Stakeholder Groups.

A board exists with a focus on each of the five core elements within the IT Strategy and wherever possible existing university bodies have been used to avoid the creation of additional meetings.

Meetings are formally scheduled but only occur when sufficient business exists.

The five Systems Boards and their IT Strategy focus are:

  • Communications Consultative Group (Communities and Experience)
  • Enterprise Systems Board (Enterprise Systems)
  • University Learning Innovation Sub-Committee (Teaching and Learning)
  • Research & Enterprise Committee (Research)
  • Technology (Technology and Infrastructure)

Dates for all boards/groups within the IT governance model are available here.

Stakeholder Groups

The Stakeholder Groups, in most cases, comprise of a mix of middle management and lower management colleagues providing a forum for detailed discussions of a more focused area of work.

Stakeholder groups review and prioritise work within their specialist area for the related Board to assess, prioritise and endorse. View the dates for all boards/groups within the IT governance model.

ILS Triage Group

A formal request for IT development work is made by submitting an Initial Project/Development Request (IPDR) Form to the Programme Management Office. When a completed form is received it is initially reviewed within the PMO before being referred for consideration by the ILS Triage Group.

The ILS Triage Group will route the request through the most appropriate groups within the IT governance model. This diagram depicts the typical flow of a requests through the governance process.

The group meets every two weeks and operates with the following Terms of Reference and membership.

IT Strategy

ILS have created a five year plan for improving IT across the whole of the University.

Scheduled Meeting Dates

A list of the scheduled meetings for the various boards

Last Updated: 23 Aug 2017