Service Delivery IT and Library Services

The Service Delivery teams are responsible for the delivery of IT, audio visual and information support across the University and will be proactive as an advocate to identifying users’ needs, ensuring services develop in line with University goals. 


  • Service Delivery Manager: Tony Wright

First Line Support

Providing the first point of contact for anyone requiring IT help

Second Line Support

Specialist local support teams within the University

Service Development & Communications

Delivering ILS' strategic plan via innovation & communication.

Last Updated: 23 Aug 2017