Your University of Greenwich student e-mail service is provided by Google. Your Google account will remain active until you cease to be a student of the University.
Student Mail FAQ
How do I access my e-mail?
You can log in to your e-mail from any web browser at studentgmail.greenwich.ac.uk or from the Portal. To login to your Google e-mail account you will need to use your fully qualified university computing username (eg. firstname.lastname@example.org) and password.
Can I access my e-mail using IMAP or on my mobile phone?
Yes. You will need to enable IMAP access on Gmail beforehand. Follow Google's instructions on how to do this.
Instructions on how to setup Gmail IMAP access for various clients are available from Google. Please note that you will need to substitute your university e-mail address for the Gmail address listed in the instructions. For example replace email@example.com with firstname.lastname@example.org, substituting your own username.
I can't login to my e-mail account?
Firstly ensure that you are using the correct password - it should be the password you use to login to the Portal. If you are still unable to login visit your nearest ILS Computing Lab for assistance.
Is my e-mail private?
Can I forward my e-mail to another address?
You can find instructions on how to forward your e-mail at Google's help page.
Where can I get more help?
There is extensive online support available from Google.
Last updated 24 November 2015.