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Planned work / At risk IT and Library Services

What is a network "At Risk" Period?
 
The "At Risk" period is a period of time when we cannot guarantee the availability of our network systems. During the "At Risk" period our network systems undergo scheduled maintenance, modifications or testing essential to the continued service that we provide. We aim to make certain that the systems remain available for you, however we reserve the right to withdraw any services during this period with no notice or warning.
 
When is the network "At Risk"?
 
Tuesdays between 7 and 9am
 
University of Greenwich "At Risk" periods take place every Tuesday between 7 - 9am. To try to minimize any interruptions to services we have aligned our "At Risk" with that of other networks and institutions, such as Janet (Joint Academic Network), which provides the university with our external links.
 
Why are they important to the University?
 
We try to ensure that the services you can access are available 24 hours a day, 7 days a week. In order to maintain this and still offer you hardware and software upgrades it is important that we set aside time to undertake the maintenance required.
 
What kind of work do we undertake?
 
An example of work undertaken:

  • Upgrades
  • Emergency work
  • Repairs
  • Decommissioning of hardware and software
  • Moving of equipment