GreenNET
The main wireless network for University of Greenwich staff and students to use is GreenNET. Connection to the network is encrypted and so you need your computing User ID and password to connect. Once you are connected you will be able to access web e-mail, web or ftp based file stores and any other web applications such as VLEs (Virtual Learning Environments) and Portals. You will not be able to access local facilities such as applications, printing, etc.
Staff will however be able to connect to the remote desktop service which will give you access to your University home area and some specific pieces of software, unfortunately this service is not currently available for students. Details on how to connect to the remote desktop are located here.
Who can connect?
- University of Greenwich staff and students
Please Note: GreenNET is not available in the Drill Hall Library at the Medway Campus, please see the Drill Hall website for details on how to connect to wireless while there.
Regulations
Before connecting to the network, you should familiarise yourself with the regulations for computing use at the University of Greenwich. You are reminded that when using the University of Greenwich computing facilities you are bound by the Regulations for the Use of Computing Facilities at the University of Greenwich. While using the GreenNET service you are also bound to the JANET Acceptable Use Policy.
How to connect to GreenNET (PDF files):
- via Windows XP
- via Windows Vista
- via Windows 7
- via Apple Mac
- via iPhone, iPad or iPod Touch
Help
Staff
Staff needing help or advice will need to contact the IT Helpdesk, details below:
Phone: 020 8331 7555
Email: helpdesk@gre.ac.uk
Please note that IT Helpdesk staff are not able to carry out technical configuration work on your personally owned laptop, and as such can only offer advice.
Students
If you require help or advice, visit a student Computing Helpdesk at any of the university's campuses. You can also contact us using the following details:
| Campus | Location | |
| Greenwich | DR250 (Dreadnought) | ils-mglabs@gre.ac.uk |
| Avery Hill | M010 (Mansion) | ils-ahlabs@gre.ac.uk |
| Medway | Drill Hall | dhl-it@gre.ac.uk |
CMS students only
Email: cws@gre.ac.uk
Last updated: 8 July 2010.