Service Availability
ILS publishes service availability statistics on a monthly basis. Our target is 99.5% availability on all services.
We measure the total percentage of time each service was available over the course of the month. This percentage excludes planned unavailability.
Service availability October to December 2011
| Colour Key | |
| Green | Target met or exceeded (99.5% or above) |
| Amber | Availability within 10% of target (89.5% or above) |
| Red | Availability below 89.5% |
| Network | |||
| December 2011 - Awaiting data | |||
| November 2011 - Awaiting data | |||
| October 2011 - Awaiting data | |||
| December 2011 | 100% | ||
| November 2011 | 100% | ||
| October 2011 | 100% | ||
| Web Server | |||
| December 2011 | 100% | ||
| November 2011 | 99.4% | ||
| October 2011 | 99.9% | ||
| Desktop Service | |||
| December 2011 | 100% | ||
| November 2011 | 100% | ||
| October 2011 | 99.9% | ||
| Phone Service | |||
| December 2011 - Awaiting data | |||
| November 2011 - Awaiting data | |||
| October 2011 - Awaiting data | |||
| Fixed Classroom Service | |||
| December 2011 | 99.3% | ||
| November 2011 | 99.4% | ||
| October 2011 | 99.4% | ||
| Banner | |||
| December 2011 | 100% | ||
| November 2011 | 100% | ||
| October 2011 | 100% | ||
| The Portal | |||
| December 2011 | 100% | ||
| November 2011 | 99.9% | ||
| October 2011 | 93.3% | ||
| Talis | |||
| December 2011 | 100% | ||
| November 2011 | 100% | ||
| October 2011 | 100% | ||
| HR Systems | |||
| December 2011 | 100% | ||
| November 2011 | 100% | ||
| October 2011 | 100% | ||
Last updated 6 January 2012.