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Feedback Form

Welfare and Student Support would like to ensure that the range of services we provide meets the needs of our students.  We value your feedback, which we use to improve the quality and breadth of our services. The form below gives you the opportunity to tell us what you think of our services, what you like and dislike and what we could improve.

This form is not for specific enquiries to our advisers. If you wish to speak to an adviser, find contact details for each of our services on their individual websites. The form is anonymous, although you do have an opportunity to give us your name and email address if you would like an individual response.

1.	Which campus do you study on?	Avery Hill  Greenwich  Medway  Partner College  Distance Learner
	If Partner College, which one?
	What type of student are you?	Home Student  Care Leaver  European Community Student  International Student
	What is your ethnic origin?	White (British)White (Irish)White (Scottish)Irish TravellerOther White BackgroundBlack/Black British - CaribbeanOther Black BackgroundAsian/Asian British - IndianAsian/Asian British - PakistaniAsian/Asian British - BangladeshiChinese or Other Ethnic Background ChineseOther AsianMixed - White and Black CaribbeanMixed - White and Black AfricanMixed - White and AsianOther Ethnic BackgroundInformation Refused
2.	How did you hear about our services? (tick as many as you like)	Website  Portal  Timetabled Event  Tutor  Leaflet/Booklet/Poster  Student Centre  Notice Boards  Friend  School Admin Staff  Students' Union Advisor
	Other (please specify)
3.	Have you used our services?	Yes  No
4.	If you have not used our services, can you tell us why? Please proceed to question nine upon completion.
5.	Which services have you used? (please include both online and face-to-face services you can tick more than one box)	Counselling  Childcare  Disability  Dyslexia  Diversity  Chaplaincy
6.	Did the person you saw address your concerns?	Yes  No
	Was it difficult to find the room your Welfare & Student Support session was held in?	Yes  No
	Would you recommend Welfare & Student Support to a friend?	Yes  No
	If you answered 'no' to any of the above questions, can you tell us why?
7.	Was it difficult for you to get an appointment?	-- Please select --Very difficultFairly difficultFairly easyVery easyNo opinion
8.	Did you find the information on our website useful?	Yes  No
9.	Is there anything we could improve? We would appreciate any comments you make to help us improve our services.
	This section is optional
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	Email Address