Course Information Undergraduate prospectus

Information and Knowledge Management

Course summary

Course code: COMP1644
Level: 6
Credits: 15
School: Architecture, Computing and Hums
Department: Computing and Information Sys.
Course Coordinator(s): Anthony Valsamidis


Pre and co requisites

Knowledge and experience of data warehousing techniques and their application in a business context.


To define knowledge in a practical way and distinguish it from data and information, and show how the management and sharing of knowledge can help an organisation formulate and achieve its strategic objectives.
To show how information retrieval can help manage knowledge.

Successful organisations value knowledge management above all other commodities. This tacit knowledge often resides in the heads of a few individuals and organisations may become vulnerable if it is lost when those individuals leave. Knowledge management techniques seek to minimise or eliminate the risk by providing a framework for capturing that knowledge and allowing it to be shared between the members of a community of practice.

Good corporate knowledge enables executives to formulate successful strategies for dealing with the unpredictable demands of the global market.

This course defines and evaluates corporate knowledge and shows how the concept arises as a development and evolution of traditional information management and business process oriented approaches and how it is considered by some to the be the apex of the information hierarchy.

A broad interpretation of knowledge management is used on the course, including techniques for the formalisation and indexing of semi structured knowledge repositories in a variety of text and multimedia contexts, including the semantic web. Information retrieval technologies both for fixed document collections and for the web are considered.

Learning outcomes

On completing this course successfully you will be able to:

A. Evaluate the effectiveness of search.
B. Critically evaluate knowledge management initiatives.

Indicative content

Tacit knowledge; computer mediated communication; groupware; document version control; information theory and information retrieval both for the web and for fixed document collections; Business Intelligence tools.

Ethical, Legal, Social & Professional Issues:
The ethical dimension of knowledge sharing will be explored; in particular, its relationship to loss of power and authority. Corporate codes of ethics, such as Buckman's, are often intertwined with knowledge sharing goals.

Personal and Professional Skills:
Critical skills of evaluation and argumentation are developed on this course.

Teaching and learning activity

Concepts will be introduced in discursive lectures and practical exercises and problem solving will be done through tutorials.

Student time will be:
Lecture 2 hours
Tutorial 1 hour

Learning Time (1 credit = 10 hours)

Scheduled contact hours:

Note: include in scheduled time: project supervision, demonstrations, practical classes and workshops, supervised time in studio or workshop, scheduled lab work , fieldwork, external visits, work-based learning where integrated into a structured academic programme lectures 26
supervised practical sessions
tutorials 13
formative assessment
other scheduled time
Guided independent study

Note: include in guided independent study preparation for scheduled sessions, follow up work, wider reading or practice, revision.
Independent coursework n/a;
Independent laboratory work 39
other non-scheduled time 72;
Placements (including work placement and year abroad) n/a;
Total hours (Should be equal to credit x 10) 150.


Exam - 100% - 40% pass mark.