Course Information Undergraduate prospectus

Organisation Behaviour 1: Managing the Performance of Individuals

Course summary

Course code: INDU1111
Level: 4
Credits: 15
School: Business Faculty
Department: Human Res and Organisational Beh
Course Coordinator(s): Nicoletta Dimitrova

Specification

Aims

To prepare students to be effective members and managers of workplace teams; particularly through understanding the nature of work performance and by having an awareness of the behavioural levers which managers can apply to improve the performance and job satisfaction of individual.

Learning outcomes

On successful completion of this course a student will be able to:
1 Understand and have knowledge of the nature of management and its role in enhancing performance;
2 Understand and have knowledge of the nature of performance and its relationship to job satisfaction; Understand tools for improving performance such as job redesign, job enrichment, empowerment, flexible working;
3 Appreciate the differences between individuals which can affect performance; Be familiar with the variety of formal processes for monitoring and assessing work performance such as appraisal;
4 Demonstrate you understand the nature of motivation and of theories which aim to predict how people will behave in the workplace;
5 Explain how intrinsic and extrinsic rewards effect and enhance performance;
6 Begin to develop an understanding of the ethical responsibilities of management in relation to the motivation of their staff teams.

Indicative content

The nature of management and its role in enhancing performance. The meaning of and the role of management. Management and how it relates to the nature of performance and its relationship to job satisfaction Definitions of what is good and bad performance. The dimensions of job satisfaction and how job satisfaction affects performance. The differences between individuals which can affect performance, individual personality, intelligence, emotional intelligence and learning styles. The nature of motivation and of theories which aim to predict how people will behave in the workplace, content and process approaches to understanding motivation. Intrinsic and extrinsic rewards and their effectiveness in enhancing performance. Translating theories into practical reward based management eg Performance related pay. Formal processes for monitoring and assessing work performance such as appraisal. Processes for predicting the future performance of individuals. Job redesign, job enrichment, empowerment, flexible working. The importance of understanding factors which affect quality of working life, stress and its causes. The concept of happiness at work.

Teaching and learning activity

In addition to weekly lectures which will expose learners to discussion on key debates and contemporary events, learners will participate in weekly seminar sessions where they will be encouraged to link concepts, apply theory real life examples (for example through case studies and multimedia expositions) and engage in group discussions and problem solving exercises. Greenwich Graduate Attributes: Scholarship and autonomy: Have an informed understanding of their discipline or professional practice, and the ability to question its principles, practices and boundaries. Think independently, analytically and creatively, and engage imaginatively with new areas of investigation. Appreciate disciplines and forms of professional practice beyond their own, and draw connections between them. Are intellectually curious, responsive to challenges, and demonstrate initiative and resilience. Creativity and enterprise: Recognise and create opportunities, and respond effectively to unfamiliar or unprecedented situations or problems. Generate new ideas and develop creative solutions or syntheses. Communicate clearly and effectively, in a range of forms, taking account of different audiences. Cross-cultural and international awareness: Engage effectively in groups whose members are from diverse backgrounds.

Assessment

Portfolio - 100%
LO - 1-6
Minimum Pass Mark- 40%