When you contact the IT Service Desk please provide the following information:

  • Your Username
  • The UG number of your old PC (if applicable)
  • The UG number of your new PC (if available)
  • The manufacturer of your new PC
  • Your location and contact information
  • Details of any non-standard software you need to have installed

Replacing your old PC

If you have an existing PC that is to be replaced with a new one then please ensure that all of your files are on a network drive.  If you are unsure how to do this contact the IT Service Desk for assistance.

You can contact the IT Service Desk on x 7555. Or email them at itservicedesk@gre.ac.uk