When you contact the IT Service Desk please provide the following information:
- Your Username
- The UG number of your old PC (if applicable)
- The UG number of your new PC (if available)
- The manufacturer of your new PC
- Your location and contact information
- Details of any non-standard software you need to have installed
Replacing your old PC
If you have an existing PC that is to be replaced with a new one then please ensure that all of your files are on a network drive. If you are unsure how to do this contact the IT Service Desk for assistance.
You can contact the IT Service Desk on x 7555. Or email them at itservicedesk@gre.ac.uk