IT and Library Services

Skype for Business

Skype for Business is a communication tool which integrates the current staff e-mail and calendar system with instant messaging, computer / mobile device audio or videoconferencing.

Presentation and Collaboration Tools - Allowed and Supported

Skype for Business

Skype for Business allows staff to easily communicate with colleagues within the University and with external contacts using Instant Messaging (IM), video conferencing and screen or application sharing.

Key Service Information

Features and Benefits

  • Video chat
  • Audio chat
  • Instant messaging
  • Mobile apps
  • Web conference
  • Share screen


Microsoft Office  (including Word, Excel and PowerPoint is installed on every Managed Desktop PC)

The Office 365 website is accessed via

Microsoft Office / Office 365  is available to all members of university staff and students. Some affiliate account holders may also have access to Office 365 resources


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Support: How do I's and other issues.

  • Please contact the IT Service Desk

Help Documentation: Provided by IT and Library & EDU

Skype for Business guidance is available via the IT and Library Services website

For further information, please see our Microsoft 365 section of our site

Other relevant information can be found in:

IT and Library website