IT and Library Services

New Employee Welcome and Introduction (NEWI)

The New Employee Welcome and Introduction (NEWI) event is an essential process for all new staff members and has been designed to impact positively on your first days and weeks with the university.

NEWI is the university's core induction programme and complements local induction arrangements by your faculty/directorate.

Key Service Information

Features and Benefits

  • A series on small group question and answer sessions, attended by new staff and representatives from IT and Library Services
  • Useful advice & tips on the services offered by IT and Library Services
  • Explain the purpose and methods of contact for the IT Service Desk
  • Questions answered


The service is available to all members of university staff joining the university


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Information on NEWI is available via the Human Resources website

New staff are encouraged to browse the New Staff area of this website, which hold information which we hope will be especially useful to you in your first few days at the university