IT and Library Services

Storage: Departmental Shared Area (S: & U:)

Network shared areas provide users with a place where information can be written and shared with other users. All users of a department will use a common drive letter to access the share (eg. U:/ drive)

The shared area filestores are secure and reliable locations in which to save your files. Each faculty and directorate have a dedicated shared area, with many also including specific sub folders accessible by only small groups. Requests to access additional shared areas will be passed to line managers for approval.

Key Service Information

Features and Benefits

  • Access files via the U:/ drive.
  • The shadow copy function enables the user to self-restore files.
  • Data is mirrored across data centres for resiliency.
  • Access is available from almost all Standard desktop imaged PC's .
  • Access is available via the Remote Desktop service.
  • Ability to share work with University staff.


The service is available to all members of university staff. Some students may be provided with an area to upload files to, but this will be course specific and you will be notified if this area is available to you.


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

The university data classification policy and tables, to help you understand where best to safely store data is available from the IT Policies and Procedures website.