IT support IT and Library Services

Live online chat:

For live IT support please click 'Submit a Support Query' text located on the bottom right of this screen.

This service is available Monday to Friday 9:00 to 17:00 GMT and is currently available from the following locations:

  • Queen Anne 2nd Floor IT Lab – Greenwich Campus
  • Queen Mary 4th Floor IT Lab – Greenwich Campus
  • Fry IT Lab – Avery Hill Campus

Visit a staffed help desk on campus:

The helpdesks are open to visitors Monday to Thursday 9:00 to 21:00 GMT, Friday 9:00 to 17:00 GMT

  • Avery Hill – M010, Mansion Lab

Submit a support query via an online form:

You may also submit a support query using the portal support form located here.

Further general support

Main switchboard telephone: 020 8331 8000

Last Updated: 23 Aug 2017