On 22 & 23 May 2021 Student email accounts will move to Outlook Online. Here you can find out why we're making this change, and what you or your students need to do to prepare.

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Staff and students need a common platform for collaboration. Having student mailboxes in Outlook Online and the university's secure Microsoft 365 Cloud will provide us with a single platform for everything with far better integration.

How to Prepare

Here we are sharing information on how to get ready for this change and answering your Frequently Asked Questions.

If you have a question about the Student Email Project which isn't shown here, please email the project team.

What will happen to my GMail and Google Drive data?

Your Google Student account will be deactivated 3 months after your Student Gmail moves to Microsoft 365. To keep access to any important information stored there, you will need to you move any documents, files or other data from your Google Account before this date.

Google Takeout provides an easy way to export your Gmail and Google Drive data. We recommend that you save your data to your computer so you can upload it to your university OneDrive account. Find out how to export your university GMail and Google Drive data on our support page.

Will I be able to access university systems on 22 & 23 May?

In order to make the system changes required and test they are all functioning correctly, we have been allocated an "at risk" period from 6pm on Friday 21st May to 9am on Monday 24th. Areas which may be impacted are student email and any system which requires Staff, Affiliate or Student university login, including the Portal, Moodle, Turnitin and resources such as Library accounts.

This means that your access to university systems may be disrupted, so you should make sure you have everything you need for your work or studies over this weekend. Staff should make sure that any student assignment or submission deadlines are not required over this period.

Why are we doing this?

Staff and students need a common platform for collaboration. Having student mailboxes in Outlook Online and the Microsoft 365 Cloud will provide us with a single platform for everything with far better integration. For example, students will be able to access their Calendar in Microsoft Teams and will be able to create and manage their own meetings.

It will give students a modern user experience and help them prepare for professional working environments.

Once this change has bedded in, it will also give us an opportunity for further integration and streamlining with existing systems.

Data security is important to everyone at Greenwich. This change is a prerequisite to enabling auto clean-up within Microsoft Teams for data retention policies.

I'm finishing my studies this year, will my mail change?

No, if you are a student and are graduating or leaving at the end of the 2020/21 term you will continue to use Gmail until your account is closed at the end of your studies.

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