IT and Library Services

Exporting your University Gmail and Google Drive data

Save the data in your Google Account and Google Mail by moving your documents, files and data to OneDrive, the university's secure, cloud-based service.

Your Google Student account will be deactivated on 29 June 2023, now that your Student Gmail has moved to Microsoft 365. To prepare for this change, you will need to you move any documents, files or other data from your Google Account before this date.

OneDrive is a cloud hosted storage system within the university's secure, cloud-based service. Each student can save up to a terabyte (i.e. 1000 Gb) of data in your OneDrive, which you can securely share with any staff or student at the university.

To find out more about the best way to store and access your data, please see guidance on Where to Save My Files.


Decide where you would like to move your data to

Google Takeout provides an easy way to export your Gmail and Google Drive data. Two options are available; transfer and download. We recommend using Transfer to transfer your files and emails to a personal Google account, as this will allow you to read your old university emails in your personal Gmail account. However it is also advisable to move your university data to OneDrive to ensure that any files that you need to share with students and staff are shared securely.

1. Transfer - Move your files to another Google Account 

  • This can be used to transfer your data to a personal Google account.
  • Transfer can take up to a week​.
  • ONLY Drive and Email files will be transferred- you will need to use the download method for anything other than files or emails.​
  • Once completed there will be a folder in your personal Google Drive with your university username on it.​
  • Transferred data will count against your Drive storage.

1. Download - Zip file download of your data (Recommended)

  • This can be used to download all your files across Google products.​
  • Using this method will save your data to your own computer so that you can upload it to your OneDrive account.

Both methods can take a long time to export and move your data - especially if you are using your account to store a lot of work. Please allow plenty of time and don't leave things until the last minute!

Don't forget: if you continue to use your Student Google account after you have done a data export, any new or updated files will NOT be included in the export and will also need to be saved or transferred.


Move your data

Once you have decided where you want to move your data,  follow the Transfer Instructions to move your files to another Google Account or follow the Download Instructions to move your data to your computer so you can upload to OneDrive.

We recommend using Transfer to enable you to read your transferred emails in your personal Gmail account.

Don't forget: if you continue to use your Student Google account after you have done a data export, any new or updated files will NOT be included in the export and will also need to be saved or transferred.

Transfer Instructions

Before you begin, check that you are not logged in to your personal Google account on your web browser - the transfer must be started from your university account.

Step 1: Sign into your university account using your university username and password

Example: ab123@greenwich.ac.uk

Transfer Link - https://takeout.google.com/transfer?pli=1

Step 2: Enter your personal Google account details

On the 'transfer your content' screen, enter the email address of the Google Account where you want to copy your content.


Step 3: Click “SEND CODE”


Step 4: Verify your destination account
Remain logged in to your university account, and open another browser/device or private tab to log into your personal Google account to get the code.

Enter the verification code from your personal account on the 'verify your destination account' screen.

Step 5: Look for an email like this

If you have a lot of data it might take up to a week for it to arrive, Your files will be in a new folder in your personal Google Drive. ​

Don't forget: if you continue to use your Student Google account after you have done a data export, any new or updated files will NOT be included in the export and will also need to be saved or transferred.

Download Instructions

Step 1: Sign into your university account

Direct link to Google Apps: https://accounts.google.com/

Remember to use your university username and password

Example: ab123@greenwich.ac.uk


Step 2: Click on the download tool link

Download Tool Link - https://takeout.google.com/settings/takeout

You should be on this page:


Step 3: Scroll down the page and click “Next step”

Check that everything you need is ticked.


Step 4:  Verify data export settings

File type: .zip

Archive size: choose your size


Step 5: Choose a delivery method

Select Download link in email


Step 6:  Click “Create export”

Google will display a data export progress message  which warns that the process can take a long time.


Step 7: Wait for the email

When your archive has been created, a download link will be emailed to you. Depending on the amount of information in your account, this process could take from a few minutes to a few days. Most people get the link to their archive the same day that they request it.

When your archive has been created Google will email you when it's ready.
It will look like this.

Step 8: Click  “Download your files”

If you need additional assistance visit Google’s documentation on Google Takeout

Don't forget: if you continue to use your Student Google account after you have done a data export, any new or updated files will NOT be included in the export and will also need to be saved or transferred.