University Bookshop IT and Library Services

Basic Description:

The University of Greenwich, in partnership with John Smith's stores, provide retail services to students.

Key Features / Benefits:

    • Books
    • Art supplies
    • Bags & cloths
    • Bikes and accessories
    • Digital equipment & accessories
    • Magazine Subscription
    • Medical & Nursing Equipment
    • Mobile Phones
    • Online Courses
    • Photography
    • Sports & Fitness
    • Stationery & Office
    • Tickets, Tokens & Vouchers
    • Toys, Games & Gifts
    • University branded Clothing & Gifts

Our Responsibility:

ILS work in partnership with John Smith's stores to provide retail merchandise to the student body.

Customer Responsibility:

For support with merchandise purchased from the campus bookshop or to inquire about an item students are directed to the John Smith's HELP section of their website.


There are no restrictions to this service

Customer Service Issues:

Any dissatisfaction with the service should be addressed in the first instance via the HELP section of the John Smith's website.

Support Hours:

Greenwich Campus

Term Times: Monday-Friday

7:30 am - 5:30 pm

Holidays: Monday-Friday

8:00 am - 5:30 pm 

Avery Hill Campus

Term Times: Monday - Thursday

9:00 am - 5:30 pm

(Open full time Aug-Jun / Currently closed on Wednesdays).

Website available at John Smith's

A list of FAQ's are available on John Smith's website and if you require further assistance, please get in touch with us via the addresses/numbers on the Contact Us page.

Last updated: 25 Apr 2019