Pandora+ offers a fully-featured multimedia environment which provides information to trainees in a variety of forms including audio, video, maps, texts, email, graphics and text.

Once a scenario has been loaded into Pandora+(uploaded in an Excel Spreadsheet format), it starts by providing the trainees with an initial crisis / problem to be solved. This could be presented in a number of ways such documents to read, or videos to watch etc. 

As time passes, the Pandora+ system will reveal a series of unfolding events to one or more of the trainees (as decided by the trainer). In an actual crisis situation Gold Commanders from different areas e.g. police, fire, health will be expected to work together as a team and therefore need to be trained as a team. The group will be required to make periodic decisions about actions to be taken which then affect how the scenario is played out, resulting in many possible outcomes.

There are other attributes of the Crisis Management Training.

Example crisis situations

Major crisis events that are a risk to human health and life may also impact on the supply of essential services. They typically require a multi-agency response and could include one of more of the following:

Skills development

The training will help teams to develop their:

From the trainer's perspective, they can determine the strategic planning ability, decision-making capability, flexibility and capability under pressure of the trainees.

Trainee stress and emotions

When a crisis occurs, human behaviour and preparedness is critical so training needs to be as realistic as possible! Research tells us that during a crisis, a person's emotions can cause a wide range of effects on attention, perception and the cognitive processes involved in decision making, problem-solving and learning. Evidence suggests that individuals under stress and anxiety often fail to adopt rational-choices. They often devote insufficient time to the consideration of available alternatives and / or consider alternatives in a disorganised manner, potentially make decisions before considering all the potential information available to them. It is therefore vital that trainees experience emotions as close to a real crisis as possible and Pandora+ has therefore been designed to create a realistic environment in a number of ways, for example it:

Trainee interface

The trainee interface includes audio, video, texts, email, graphics and text. Specialist facilities, such as maps can be available for either group or individual use. The trainer and the trainees can choose to communicate with one or more trainees e.g. they can send private communications to each other if they wish or communicate with the entire group or a sub-group of trainees. Group information can be provided through multi-screen display as show in the example training room.

The trainee behaviour and emotional state is captured through:

Trainees are required to communicate to discuss possible solutions, at times they will be asked to make group decisions about how to proceed and a timer can be set to force decisions within specific time limits if required. Trainees will periodically be asked to report on their stress levels as part of the overall management of their stress and emotional state.

Trainer interface

There are number of facilities available to the trainer and these can be summarised as follows: