Quality Engineering

Module summary

Module code: PROD1002
Level: 6
Credits: 15
School: Engineering and Science
Department: Engineering
Module Coordinator(s): Grahame Baker



To provide knowledge of quality engineering techniques and the necessary management systems and philosophies for their successful implementation. To develop an understanding of how various quality engineering techniques can be implemented throughout the product and manufacturing life cycle. To develop an understanding how Total Quality Management can be used to strategic advantage to exceed customer requirements and facilitate process improvement. To develop the student understands of Information Technology Tools for implementing Operations Management techniques and to appreciate the integration and synchronisation with the enterprise.

Learning outcomes

On successful completion of this course a student will be able to:
1 Understand the techniques of quality management, including product, process, and measurement system design, process control and improvement.
2 Understand quality systems and management techniques for implementing quality engineering techniques and facilitating empowerment and teamwork.
3 Analyse case studies of actual applications of quality engineering and management techniques.
4 Understand how a total quality management facilitates continuous improvement and world-class manufacturing.
5 Appreciate the state-of-the-art Information Technology (IT) for implementing quality engineering techniques.

Indicative content

 Quality Concepts - Statistical Concepts. Process Improvement Variation: Common and Special Courses of Variation. Prevention and Detection Systems, Graphical Techniques for Quality Improvement.
 Statistical Process Control - Concepts of Statistical Process Control. Variable and Attribute Control Charts, Process Capability, Acceptance Sampling.
 Experimental design - Design of Experiments. Analysis of Variance. Factorial Experiments.
 Reliability Engineering - Life Cycle Curve and Probability Distributions for Modelling Reliability. System Reliability.
 Quality Management Systems - Standards and Standardisation. ISO 9000 Series Quality Management System. IS0 14000 Series Environmental Management System.
 Total Quality Management - Concepts and Implementation of Total Quality Management. Integration with Design, Manufacture and Operations Management.

Teaching and learning activity

The course will be taught by a combination of formal lectures and tutorials with appropriate computer based laboratories. Use will be made of immerse simulation environments to develop a realistic and practical understanding the quality engineering environment.


Students are required to pass all components in order to pass the course.

Methods of SUMMATIVE Assessment: Coursework.
Outcome(s) assessed by summative assessment:1, 3, 4.
Grading Mode:Numeric.
Weighting: 50%.
Pass Mark: 30%.
Outline Details: Report and Presentation

Methods of SUMMATIVE Assessment: Final Exam
Outcome(s) assessed by summative assessment:1, 2, 3, 4, 5.
Grading Mode: Numeric.
Weighting: 50%.
Pass Mark: 30%.
Outline Details: Final 2hr Exam

Nature of FORMATIVE assessment supporting student learning: Guided tutorial questions and examples sheets.