Quality Engineering

Module summary

Module code: PROD1002
Level: 6
Credits: 15
School: Engineering and Science
Department: Engineering
Module Coordinator(s): Grahame Baker



To provide knowledge of quality engineering techniques and the necessary management systems and philosophies for their successful implementation. To develop an understanding of how various quality engineering techniques can be implemented throughout the product and manufacturing life cycle. To develop an understanding how Total Quality Management can be used to strategic advantage to exceed customer requirements and facilitate process improvement. To develop the student understands of Information Technology Tools for implementing Operations Management techniques and to appreciate the integration and synchronisation with the enterprise.

Learning outcomes

On successful completion of this module a student will be able to:
1 Understand the techniques of quality management, including product, process, and measurement system design, process control and improvement.
2 Understand quality systems and management techniques for implementing quality engineering techniques and facilitating empowerment and teamwork.
3 Analyse case studies of actual applications of quality engineering and management techniques.
4 Understand how a total quality management facilitates continuous improvement and world-class manufacturing.

Indicative content

 Quality Concepts - Statistical Concepts. Process Improvement Variation: Common and Special Modules of Variation. Prevention and Detection Systems, Graphical Techniques for Quality Improvement.
 Statistical Process Control - Concepts of Statistical Process Control. Variable and Attribute Control Charts, Process Capability, Acceptance Sampling.
 Experimental design - Design of Experiments. Analysis of Variance. Factorial Experiments.
 Reliability Engineering - Life Cycle Curve and Probability Distributions for Modelling Reliability. System Reliability.
 Quality Management Systems - Standards and Standardisation. ISO 9000 Series Quality Management System. IS0 14000 Series Environmental Management System.
 Total Quality Management - Concepts and Implementation of Total Quality Management. Integration with Design, Manufacture and Operations Management.

Teaching and learning activity

The Module will be taught by a combination of formal lectures and tutorials featuring real-world case studies.


Students are required to pass all components in order to pass the module.

Report and Presentation - 50%
LO - 1,3.
Pass mark - 40%
1500 words.

Exam - 50%
LO - 1,2,3,4.
Pass mark - 40%
2 hours.
Unseen, closed book exam.

Nature of FORMATIVE assessment supporting student learning:
Online quizzes, tutorial discussions.