At Greenwich we take information security seriously and continue to encourage good security awareness and behaviours across our community. Here we are reminding you of the actions we all need to take to keep your data and our systems secure.
JISC, the Higher Education sector’s digital infrastructure and service provider, have advised colleges and universities to be on heightened awareness due to an increased attack threat. Attacks are hugely disruptive, and recovery can be lengthy so it's important that we work together to keep our systems safe.
Remain vigilant and stay safe online
Phishing messages can be difficult to spot and are more likely to get through during busy or disrupted periods. Don’t hesitate to contact the IT Service Desk if you are unsure about a message.
You are our first line of defence against these attacks, so here are some key points to consider:
Stop and think. Scams and phishing messages rely on you clicking, replying or entering information without checking first. If you are unsure, don't do it.
Check twice, click once. If you have any doubts about a communication, check with the sender or the IT Service Desk to confirm it is genuine before clicking on links or acting on requests.
Be suspicious of messages informing you of an issue with your device that needs fixing. The IT Service Desk will not contact you to fix an issue unless you've logged a call and the university will not introduce a new IT solution or process unless it has first been communicated through official channels.
Be security conscious, even when you're not working. Hoaxers don't care how they get through to you. WhatsApp have released guidance on hoax messages, and their advice is relevant for other platforms too.
Keep your device secure at home
Keeping personal devices up-to-date means that it will have protection against the latest threats. The National Cyber Security Centre has advice on how to improve your cyber security, including:
Keep your accounts secure - make sure you use strong and separate passwords for your most important accounts such as email, banking or payment accounts (such as PayPal). The NCSC recommends using three random words to create your passwords. Also turning on two-factor authentication (2FA) to add an extra layer of protection on your personal accounts.
Update your software. In fact, turn on automatic updates. Out-of-date software, apps, and operating systems contain weaknesses. This makes them easier to hack. Companies fix the weaknesses by releasing updates. When you update your devices and software, this helps to keep hackers out. Turn on automatic updates for your devices and software that offer it. This will mean you do not have to remember each time.
We’re here to help
Our information security pages contain all the information you need to protect yourself, your devices and your data, including a video explaining why we should all #BeCyberSmart.
The IT Service Desk are here to support you, whether you’re looking for advice about a possible phishing email, suspicious website or if you think you’ve clicked on a malicious link, they can investigate and support you if a breach has occurred.
For questions or comments on the above guidance, please contact Information Security.
