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Student support and services

Whoever you are and wherever you’re from, we’ll support you in getting the best from your time at university.

Are you a current or newly-arrived student? Either visit our information for current students site or get information for new arrivals here.

The university's student support services are on hand to provide information and advice before you join us and throughout your time here. You may be a new student living away from home for the first time, an international student adapting to life in a new country, or a mature student juggling study with bringing up children.

Our Student Centres will be your first port of call for help and guidance, once you join us. As well as providing broad advice and support, our staff will direct you to specialist services you may need. There's a Student Centre on each campus, so it's easy to drop in for advice. Alternatively, simply book an appointment to see a trained adviser.

Here are the main support services we offer our students:

Academic support

Our online Academic Skills Centre can help you improve your essay writing, research skills, presentation and exam techniques and any additional study skills you may need. We also offer one-to-one tutorials with academic skills tutors and workshop sessions with subject librarians. Our workshops are free and run throughout term time.

Accessibility

We have a dedicated team to help students with a disability, including physical and mental health difficulties, long-term medical conditions and specific learning difficulties. We also support students from disadvantaged backgrounds and students who are carers.

Before you join the university, you can speak to the AccessAbility Team about any concerns on entering higher education and adapting to university life. Once you're a student, we can provide further information and support, such as advice on assistive technology requirements and Disability Allowance Needs Assessors to help you access any financial help you may be entitled to.

Counselling and wellbeing services

Our professional counsellors are on hand, should you need them, at any time during your studies. We support students with a range of issues, such as anxiety, low mood, stress and relationship problems. You can also get confidential advice and support from our Listening Ears, a network of university staff committed to student wellbeing.

Each campus has at least one university chaplain to help students settle in and provide information on local places of worship. Our chaplains also provide confidential pastoral care to those in distress or need, whether or not they have a faith of their own.

Health and Welfare

If you live on or near Avery Hill Campus, you can register with the on-campus medical centre. Students at Greenwich and Medway register with local practices.

International students studying for six months or longer are entitled to free National Health Service (NHS) treatment. If you are a national from the European Economic Area studying for less than six months, you can get free treatment by completing Form E128 in your home country.

We also offer guidance about how to stay healthy during your time with us, whether it's realistic, practical information about alcohol consumption or eating well and maintaining a balanced lifestyle.

Finance and funding

The university's Money Doctors provide information and advice on financial issues, including budgeting and money management, financial hardship and debt management, and funds and bursaries.

You can book to see a student finance adviser at one of our Student Centres. Your adviser can check you're receiving your full entitlement to financial assistance and help you budget and plan ahead.

Find out more about fees and finance, including loans grants and allowances.

Careers service

Our aim is to help you secure your ideal role once you have graduated. We'll help you find internships and placements to build vital workplace skills. We also have a Careers Clinic during term time for CV checks, interview tips and individual careers advice.
 
More about our employability and careers service.

Postgraduate student support

Postgraduate students experience university life in a different way to undergraduates. While life as an undergraduate is very social and has a formal timetable, postgraduates undertaking a research degree, a PhD or MPhil may, for the most part, be scheduling their own research and working alone.

That's why the support we offer postgraduates is tailored to meet their particular needs. As well as the full range of services available to undergraduates above, our postgraduate students receive high levels of support from academic staff in their chosen field of study.

Find out more about our postgraduate support.