Dr Quang (James) Huy Duong BA, MSc, MPhil, PgDip, PGCert, FHEA, PhD

Senior Lecturer in Business Operations

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Quang Duong

Dr Quang (James) Huy Duong

Senior Lecturer in Business Operations


James Duong is an expert on Big Data Analytics, Machine Learning/Deep Learning, Text Mining in the domain of Operations and Supply Chain management in the Business, Operations and Strategy School, Faculty of Business, University of Greenwich

James completed his PhD from the University of Greenwich in 2022 and was supported by a Vice-Chancellor's Scholarship for the PhD. His topic is “Understanding and Predicting Online Customer Return Intention using Data Mining approach”. He was previously completed his MSc Management and Global Supply Chain Management with Distinction at Nottingham Trent University (2019) and Level 7 Diploma in Strategic Management and Leadership at Chartered Management Institute. He also was completed his BA Industrial Management at Ho Chi Minh University of Technology (Vietnam) in 2018. James started teaching at the University from September 2020 and started his full-time teaching role in May 2022.