Student Services

Student Centres

Your campus Student Centre provides information, guidance and advice to students, staff and visitors to the University.

Regardless of which campus you are studying at the Student Centre is here to help provide any University of Greenwich student, applicants and visitors with information, advice and guidance to the range of Greenwich services and student administrative tasks. The Student Centre also provides support for the registration process, and services offered by your campus.

It the aim of the Student Centre to help answer your queries or signpost you to the most appropriate services.

Our services

We have a base on each of our three campuses, each offering students the following services:

  • Completion of registration
  • Issuing and replacement of Greenwich Gateway cards
  • Issue letters of student status
  • Issue bank letters
  • Issue council tax exemption certificate
  • Occupational Health administration for our professional programmes
  • DBS checks
  • Student record queries
  • Tier 4 visa queries and renewals
  • Applications for TfL and other travel discounts
  • Listening Ears support
  • and more

We also signpost and provide access to our specialist service areas and adheres to a number of Operational Guidelines, Policies and Statements.

Specialist services

DBS Enhanced Disclosure
How to apply for a DBS Enhanced Disclosure certificate

Health Clearance for your programme
Essential information for students registering on programmes that require health clearance.

Student letters
Request a letter confirming your student status to official agencies or for opening a bank account.

Your Campus Student Centre

Your campus Student Centre is your access point for a wide range of student support services and where most students complete the registration process.

Contacting us

Should the Student Centre need to close all attempts will be made to communicate this to students using the portal and by the team placing an announcement.  Please note that services co-located within the Student Centre, such as Student Finance, Accommodation and Student Wellbeing may operate different service times.  So please check the specific campus Student Centre pages or the Specialist Services pages for more detail.

This email account is monitored by colleagues within the Student Centre where we aim to answer your query or pass it to the appropriate part of the university.  If you call our Student & Academic Services helpline you will be given options to help filter your call to the best area to help with your query.

Get in touch

The Student Centres' Information Advice and Guidance team will be available to speak to you face-to-face, by phone or by email at certain times during the week day.

Monday 09:30 to 16:30
Tuesday  09:30 to 16:30
Wednesday 10:00 to 16:30
Thursday 09:30 to 16:30
Friday 09:30 to 16:30

To get in touch, simply complete the contact form or use the contact details below.

Telephone: +44 (0)208 331 8272 (Monday to Friday 10.00 to 16.00).