There will be times when you'll need a letter to prove that you're fully registered to a programme at the University of Greenwich.

There will be times when you'll need a letter to prove that you're fully registered to a programme at the University of Greenwich. This could be for a number of reasons, such as supporting a student bank account application, applying for a holiday visa or to prove that you're a full-time student for Council Tax reduction or exemption.

When will letters be available to collect for 2019/20?

Due to registration activity happening in the Student Centres at Avery Hill and Medway this September the earliest we ask you to come and collect your letters that have been requested will be:  

Greenwich Student CentreFrom 16th September 2019
Avery Hill Student CentreFrom 23rd September 2019
Medway Student CentreFrom 23rd September 2019

Letters should be available 5 working days after a valid request.  

Who can request a letter?

Letters are available for students, who are fully registered, have a Greenwich Gateway card and studying at one of the main university campuses; Avery Hill, Greenwich or Medway.  

Unfortunately, this service is not available to students studying at a partner or network college, those who have withdrawn or graduated from the university.

Students who are interrupted or withdrawn will be unable to access this service and can email the Student Centre for additional guidance

What letters are available?

The Student Centre provides four standard letters that can be used for the following purposes:

  • Confirmation of Student Status, used as general proof that you are a student
  • Bank, usually used to support the opening of a student bank account
  • Government Embassy, usually used for applying for visas
  • Council Tax*, used to support a claim for a reduction in council tax 

*Council Tax letters

Students that meet certain criteria could apply for a letter to support a claim for council tax reduction.  Although we are able to provide the supporting letter, whether or not a student obtains a reduction in their council tax will depend on your individual circumstances.  

We will only issue a council tax letter if you are:

  • studying at one of the three main campuses (Greenwich, Avery Hill and Medway)
  • fully registered
  • living at a UK address (NOT Halls of Residence)
  • on a FULL TIME programme of study (as determined on your student record)

If you have completed your programme within the last 12 months and would have met the criteria for a council tax letter during your studies we should still be able to produce a letter for you.  However, you will need to email us directly as our online request forms will not work for you.  To request a letter please email   

If you completed more than 12 months ago, we may not be able to provide a letter for you and may recommend you get a Letter of Confirmation of Study.  

How to request a student letter

Currently we ask that you make a request online using the link below and will be available to collect from the Student Centres on production of your Greenwich Gateway card.  

Click here to request a letter

At this time of year this can take 5 working days later (this can extend to 7 working days at the busiest periods) because our registration activities are happening in our student centres. 

After the registration period has closed, students are invited to simply visit a Student Centre with their Greenwich Gateway card and should be able to request a letter from a member of the team and get it the same day.  

Please remember that this service can become unavailable to students who have outstanding registration requirements (such as long outstanding DBS and occupational health clearances, owing tuition fees or who are withdrawn or interrupted).

Partner College and Network College students 

Partner College and Network College students should approach their colleges for council tax letters.  

If you make a request using the University of Greenwich system your request will be deemed invalid when processed by the university.