Student Services

Student letters

There will be times when you'll need a letter to prove that you're fully registered to a programme at the University of Greenwich.

Letters for the 2022/23 academic year are currently unavailable.  Students will need to be fully registered before they are able to have a letter issued and new students will have had to collect their Student ID card before they would be able to access this service.

For information about registration please visit our Registration Webpages

Letters are available to all you if you are, based at one of our three main campuses, are fully registered with no outstanding holds on your account (such as long outstanding DBS and occupational health clearances, outstanding tuition fees, etc) and have all your address details up to date.

If you are interrupted or withdrawn please email the Student Centre with your student ID number (beginning with 00) for additional information.

What letters are available?

The Student Centre provides four standard letters that can be used for the following purposes:

  • Confirmation of Student Status, used as general proof that you are a student
  • Bank, used to support the opening of a student bank account
  • Government Embassy, used for applying for visas
  • Council Tax, used to support a claim for a reduction in council tax

Council Tax letters

You will need to meet certain criteria for a letter to support a claim for council tax reduction. Although we are able to provide the supporting letter, whether or not you obtain a reduction in council tax will depend on your individual circumstances.

We will only issue a council tax letter if you are:

  • Studying at one of the three main campuses (Greenwich, Avery Hill and Medway)
  • Fully registered with no outstanding registration requirements
  • Living at a UK address (not including University Halls of Residence)
  • On a full-time programme of study (as determined on your student record)
  • Not studying an Apprenticeship programme (exceptions for programmes that lead to registered status with the NMC may apply)

If you have completed your programme within the last 12 months and would have met the criteria for a council tax letter during your studies, we should still be able to produce a letter for you.

If you completed more than 12 months ago, we recommend you obtain a Letter of Confirmation of Study.

How to request a physical student letter

Letters for the 2022/23 academic year are not available at this time.  The physical letter service will only be available when students have completed their registration in full and can present a valid Student ID Card.  This service will be limited during the welcome period while teams support new students joining the university.

Before requesting a letter please make sure you have a current UK address on your record. Guidance on how to change or update your address can be found here.

You are able to request a letter by visiting one of our Student Centres during our opening time.  You will need to present your Greenwich Gateway card to a member of the team and ask for the type of letter that you require.  You will not be issued a letter without your Greenwich Gateway card, and you cannot collect a letter on behalf of another student.

The letter will usually be issued to you straight away, as long as you are fully registered and are eligible for the style of letter you have requested.

How to request a digital student letter

Letters for the 2022/23 academic year are not available at this time.  The digital letter service will only be available for requests after Monday 26th September.

Before requesting a letter please make sure you have a current UK address on your record. Guidance on how to change or update your address can be found here.

You are able to request a digital student status letter by emailing the Student Centre from your University of Greenwich email account, quoting your student ID number (beginning with 00) and the type of letter you require.

We will aim to send you a digital version of your student letter within 10-15 working days, but this can take longer if your email does not include all the information required, is not from a recognised email address or you are not eligible for the style of letter you have requested.

If you are a distance learner or currently on placement please email the Student Centre with your student ID number (beginning with 00) for additional guidance.

If you have interrupted or withdrawn please email the Student Centre with your student ID number (beginning with 00) for additional information.

Students studying at a Partner Colleges or in the first year of their UGIC course should speak to their colleges for more advice and guidance about obtaining letters.