Who does this apply to?
- Forced upgrades mainly apply to desktop PCs.
- If you use a staff Intune-managed laptop, this does not apply to you.
- A small number of unmanaged laptops may be included - check our list to be sure.
- All FES devices are excluded from the forced upgrade; they will be upgraded at a later date.
Check your device and act now to avoid disruption
We now have a list of UG numbers for devices scheduled for a forced upgrade this weekend.
- Log in to IT self-service to view the list.
- If your device is on the list but needs to be excluded from the upgrade, contact the IT Service Desk by 5.00pm Thursday 9 October.
- If you can upgrade your device, follow our step-by-step self-service upgrade instructions.
Important: You must be logged in to IT Self-Service to view the list and upgrade instructions. If you can’t access the page, please log in using the link at the top of the self-service screen.
How to check your Windows version
Press Windows key + R, type winver, and press Enter. A pop-up will show your Windows version.
What happens after support ends?
After support ends, Windows 10 devices will not connect to the network. Any files stored locally will not be backed up or recoverable. Please save your work in Microsoft 365.
If you have questions or need help, contact the IT Service Desk.
