This guide explains the key parts of the Clearing process and what you need to do at each stage. It also includes details on what happens on Results Day.
1. How to apply through Clearing
If you have already have your results, you can apply now in Clearing. Get in contact with us to explore your options. You can either give us a call on 020 8331 9000. or you can apply online via our Online Application Form.
2. How to look for a university place through Clearing
From 2 July 2026 onwards, universities list their Clearing vacancies on UCAS. You will be able to search for courses that have spaces using the UCAS search tool. Once you have found the course/courses you’re interested in, get in touch with the university/universities to see if you meet their entry requirements and whether there are still spaces available.
3. How to accept an offer through Clearing
Once you have all your Clearing offers from universities (typically given over the phone) and have decided which one you want to go for, you need to formally accept the offer. This means that you are definitely accepting the offer from the university, so take your time before making your decision and make sure you’re absolutely sure before going ahead. When you’re ready, accept the offer by visiting your UCAS Hub and adding the course as a Clearing choice. Only add a Clearing choice if the university has given you permission to do so.
4. How to add a Clearing choice
Sign into the UCAS Hub and go to the ‘Your choices’ section of your application. Click ‘Add Clearing choice’ and fill in the course details by the date the university gave you on the phone. For example, to accept an offer from the University of Greenwich, enter the UCAS course code and our institution code, G70. Once you’ve added your Clearing choice, the university will then confirm your place within 24 to 72 hours.
5. What ‘self-release’ means and how to use it
If you have a confirmed place at a university and have changed your mind, you need to self-release into Clearing before you can apply to another institution. When you self-release, you’re declining your confirmed place. You will not be able to reverse the decision, so be absolutely sure it’s what you want to do before you go ahead. Also ensure that the university you have spoken to is definitely offering you a place through Clearing.
To self-release into Clearing, log into UCAS Hub. Then click on ‘Decline my place’. This will take you to a page explaining the process and you will be asked to confirm that you want to self-release into Clearing. Once you have done this, your status on UCAS will show that you are in Clearing and you will be able to add a course as a Clearing choice and formally accept an offer from a university.
6. How to prepare before Results Day
As Results Day approaches, it can be an anxious time, especially if you’re relying on certain grades to get into your chosen university. Whether your exam results are better than you expected or not what you’d hoped for, we can help you through it. One way to minimise the stress on the day is to do the groundwork. Here are some things you can do in advance to help you handle Clearing on the big day.
- Have a plan B ready
Research universities and courses you’d consider if you don’t meet the conditions of your conditional offer before Results Day. There may be Clearing vacancies on similar courses that you aren’t aware of, so it’s worth widening your search. This means you will be well-informed on the day and therefore better able to make the right decision for you. - Follow universities on social media
Most universities have Instagram, Facebook, YouTube and X accounts. Follow them to get updates on course vacancies, Clearing Open Days and much more. - Get in touch with universities
Email or call the universities you’re interested in and see if they have any events that you can attend either in person or online. The University of Greenwich runs a number of Clearing events. - Make notes
Keep track of your university research, contact details and Clearing hotlines in a notepad or on your laptop/tablet so you can refer to them on Results Day.
7. What happens on Results Day
Students receive their A-level, T-level and BTEC results on Thursday 13 August. Places on courses become available because applicants don’t get the grades they need or they decide to swap to another course. It is normal to feel disappointed if you don’t get the results you wanted, but there will be options for you, so try not to be too disheartened. And remember, you’re not alone – thousands of students go through Clearing.
As Results Day is very busy, it’s a good idea to plan in advance to make the most of the opportunities and help ease any stress.
As soon as your results are released, your UCAS Hub will update. This is what it will show:
- Unconditional – Your university place has been confirmed. This may be your firm offer, insurance offer or both.
- Unsuccessful – You have not been accepted by the university where you had a conditional offer. You’re now eligible to enter Clearing.
- Unconditional Changed Course (UCC) – You don’t have the grades for your offer, but the university has offered a similar course which you do have the grades for.
Results Day timeline
8am Exam boards release A-level, T-level and BTEC results. UCAS receives the results directly and your UCAS Hub will update at around 8am
8am University Clearing lines open
1pm Applicants can add their Clearing choice on their UCAS Hub
8. Top tips on how to make the most of Results Day
A good place to start is to check out ‘How to prepare for Results Day’ to see what you can do beforehand. Here’s what you can do in the final lead-up and on the actual day to benefit the most from Clearing.
Look after yourself
Find things to take your mind off your exam results in the days leading up to the day by doing things you like. This can be spending time with loved ones, exercising or enjoying your favourite hobbies. Try to get a good night’s sleep the night before to make sure you’re fully rested.
Be ready to go at 8am when Clearing lines open
Check your internet connection, make sure you have a fully charged mobile phone (and charger), and have the following information to hand:
- Your UCAS number and details of your conditional offers
University Clearing telephone numbers - UCAS Clearing telephone number
- Your A-level, T-level and BTEC results
- Your GCSE results
- A notepad and pen
- Notes from the research you have done beforehand
- A list of questions to ask course tutors
- Your personal statement
Limit your social media use
It can be helpful to reach out to friends at this time but try to avoid comparing your results. Remember that everyone’s journey is different and it’s best for your wellbeing to focus on your own plans.
Take your time
Most universities will give you a few days to accept or reject an offer so don’t rush your decision. Ask universities how long you have to accept their offer, ask about the course and see if there are any Clearing Open Days you can attend in the coming days.
Get support and help
If you’re feeling overwhelmed, don’t hesitate to ask for help. Speak to your loved ones and reach out to the universities and support services.
9. What are the alternative routes to university?
If you haven’t decided about going to university or your plans have changed, here are some options.
Degree apprenticeships
When you study for a degree apprenticeship you split your time between university and work. You gain valuable practical experience with the added bonus that you earn while you learn. The University of Greenwich offers a number of degree apprenticeships.
Foundation degrees
Foundation degrees combine academic and workplace skills and prepare you for the final part of an undergraduate degree. They focus on a particular profession and are shorter than a degree – usually two years full-time or longer for part-time students. The University of Greenwich works with a number of partner colleges that offer a wide range of foundation degrees.
