Planning for Clearing / Opening hours

The following guide will help you negotiate Clearing and let you know when we're open on and around A-level / BTEC results day.

On / after results day

  • You can submit your Clearing decision from 3pm on results day. This gives you time for research before you make any decisions.
  • If the university confirms that it will accept you, you can add this to 'Your Choices' on UCAS.
  • You can speak to as many universities as you like, but you can only add one Clearing choice to accept at a time.

You can apply during an appeal

We know some of you might be appealing your grades.

But you don't need to wait for the outcome to talk to us about your options. You can be offered a place subject to the outcome of your appeal.

Call our Clearing line now. Our staff are standing by to give you the advice and support you need.

Clearing Opening Hours

During Clearing, our advisors are available by phone (020 8331 9000) and Live Chat during the hours below.

September Open
Monday - Friday 9am - 5pm

If you need to contact us outside of these times, you can email and we'll get back you as soon as we can.

Clearing timeline

6 July: Clearing opens

If you have your results, you can start Clearing.

Late July - August

Some BTEC results will be released from late July onwards.

13 August: A-level and most BTEC results

Once you have all your results, you can contact our Clearing team. You can refer yourself on UCAS to a university from 3pm.

14 August - September

Clearing continues until our courses are full or the academic year begins.