Planning for Clearing

The following guide will help you prepare for Clearing, from key dates to opening hours, you will find all you need to plan your next move.

Clearing is now open

Call: 020 8331 9000 | Open Live Chat

How do you plan for Clearing? The following guide is designed to help you out and let you know when we're open on and around results day.

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Learn more about Clearing and finding the right course for you

Before results day

Do your research

Gather information

Collect the information you need, so you're ready to go:

  • Your UCAS number (if you have one)
  • Grades, such as A-level, BTEC and GCSEs
  • An idea of the courses you'd like to study
  • Clearing phone numbers and opening times.

On results day

The standard timeline runs as follows.

Morning: from 8am

  • Your grades are released on the UCAS website.
  • If your UCAS Hub status says, 'In Clearing' or 'Clearing has started', or if you've changed your mind, get in touch!
  • Our phone lines will be open from 8am. Give us a call on 020 8331 9000 (or your priority number if you have one).
  • If the course you want to do is full, there may be similar courses available.

Afternoon: from 1pm

  • You can add your Clearing choice from 1pm. This gives you time for research before you make any decisions.
  • If you received various offers from multiple universities, you can only choose one to accept the offer from.
  • To accept the offer, you need to add the university and its details onto ‘Add a Clearing Choice’ in your UCAS Hub, inside the section, ‘Your Choice’.

Clearing Opening Hours

During Clearing, our advisors are available by phone (020 8331 9000) and Live Chat during the hours below.

Date Open
Tuesday 05 July - 16 August (weekdays) 9am - 5pm
Thursday 17 August (A-level / BTEC results) 8am - 8pm
Friday 18 August 8am - 7pm
Saturday 19 August 9am - 4pm
Sunday 20 August 10am - 2pm
Monday 21 August onwards 9am - 5pm
Thursday 24 August (GCSE results) 8am - 6pm
Friday 25 August onwards 9am - 5pm

If you need to contact us outside of these times, you can email and we'll get back you as soon as we can.

Clearing timeline

05 July: Clearing opens

If you have your results, you can start Clearing.

July - August

International Baccalaureate (IB) results are expected in July (date TBC).

17 August: A-level and BTEC results

Once you have all your results, you can contact our Clearing team. You can refer yourself on UCAS to a university from 2pm on this day.

24 August: GCSE results

GCSE results will be released on this day, if they are needed to support your application.


Clearing continues until our courses are full or the academic year begins.