Contact us

Contact the Alumni and Fundraising Office and browse the frequently asked questions.

Frequently asked questions

How do I join the University of Greenwich alumni community?

Membership of the alumni community is free and lifelong.

There is nothing that you need to do to join the community. Three months after you complete your studies you will begin receiving communications from the Alumni and Fundraising Team. This will be to the personal email address which you provided via the student portal.

If you are about to complete your studies please make sure your contact details are up to date on the student portal when prompted by the Student Services team.

If you have lost touch with Greenwich and would like to reconnect, simply update your details online via our form.

How do I obtain a copy of my degree certificate, transcript or confirmation of study?

The university’s Certificates and Transcripts Team handle all requests for copies of certificates, transcripts and confirmation of study letters, please visit the certificates and transcripts page or email the team at

If you left after 2000, you can use the Digital Documents Service to order copies.

If you graduated after 1992 and prior to 2000, visit our online store to order your documents.

How do I get an academic or employer reference?

For academic or employer reference, we suggest reaching out to your personal tutor or your Faculty. If you require a confirmation of study for your employer reference, please see the Certificates and Transcripts website or email them at You can use the Digital Documents Service to share documents with a third party, including your employer.

How can I get involved with volunteering opportunities at the university?

Throughout the year there are a range of volunteering opportunities open to alumni, from mentoring to speaking to students and fellow alumni at careers or faculty events.

To see a full list of current opportunities and for suggestions on how to get involved across the university and with the alumni community, please visit our website or contact us via the form below.

Can I still access university facilities now that I have graduated?

Alumni can access campus libraries as part of the library membership scheme, which is £30 annually.

I’m interested in visiting the Greenwich campus. How can I go about doing this?

We’re always encouraged to hear from alumni who would like to visit our campuses, whether to relive their university days or if they are visiting for the first time. The Greenwich campus is open to the public, so alumni are welcome to visit at any time. If you have a specific requirement, please get in touch.

The University of Greenwich is easy to find, with great transport links. Get directions to all of our campuses here.

Can you put me in touch with old friends from university?

If you are interested in connecting with Greenwich alumni, then you may be interested in joining Ask Alumni, our online university community. You can join for free and, once registered, search through the directory for alumni who studied your course or were in your graduating year.

Find out more about Ask Alumni+ here.

The Data Protection Act states that we are not able to provide you with details of other alumni without their permission. However, if we hold a current email address for the person/people who you would like to contact, the Alumni and Fundraising team can forward an email or pass on a message on your behalf.

I’ve recently changed my correspondence and/or email address. How can I update my contact details?

If you have moved recently, changed your email address or changed job, you can update your contact details here.

If you are having difficulties updating your details, then please email

Can I opt out of receiving communications?

Yes. If you’d like to opt out from all communications from the Alumni and Fundraising Team, please email

For information about how we use our data, please see our Alumni Privacy Notice.

If your question isn't answered above, you can submit an enquiry.

Get in touch

If you have any questions that are not answered above, you can contact us using the information below. Please include your full name, degree you studied, year you left and student ID and detail the query you have.

Please note: If your query is about your certificate, transcript, confirmation of study, validation / verification of degree, or employment reference, you will need to contact the Transcripts and Certificates Team at

Alumni and Fundraising Office 
University of Greenwich
Queen Mary Room 030 
Park Row, Greenwich
SE10 9LS