Expectations

Faculty Leadership

(PVCs & Executive Deans, Deputy Deans, Associate Deans of Student Success)

  • Take a proactive role in understanding programme performance and underlying issues
  • Use data and dialogue to support improvement at programme level
  • Approve programme action plans aligned with Faculty priorities
  • Monitor action plan progress throughout the academic year
  • Intervene early and mobilise additional support where progress is not on track

Head of School and Programme Team

(Heads of Schools, Programme Leaders, Academic Portfolio Leads)

  • Review programme performance data and identify key improvement priorities
  • Develop and implement evidence‑based programme action plans
  • Work closely together to address delivery challenges at programme and school level
  • Raise issues early and ask for support where progress is constrained
  • Engage openly with Faculty Leadership on risks, progress and emerging needs

Professional Services Team

  • Provide timely data, insight and specialist expertise to support improvement activity
  • Respond to support needs raised by programme teams, Heads of School and faculties
  • Support follow‑up actions