An update from ILS: When to (and when not to) use Staff Remote Desktop


ILS also provide guidance on communicating with students, and when to use Teams or Skype for Business, and an update on Panopto automated recordings and Adobe Creative Suite.

Staff Remote Desktop

The most efficient way to access any online resource is to go directly to it, rather than going via Staff Remote Desktop. Many of our key systems can be accessed directly from your device, and we're updating our guidance so you know where to look.

Please don't use the Staff Remote Desktop platform unless you need to access files or resources not available directly from a browser interface.  It means you get a faster direct connection and leaves the Staff Remote Desktop platform available for those that need it, like our Payroll team.

Communicating with students

Teams and Skype for Business both offer the facility to create or join chat, voice or video calls and to share files, making it easy to share and collaborate in your meetings. Who you want to communicate with will determine whether you use Teams or Skype for Business.

  • Use Teams for voice and video calls with staff, Affiliates and guests. Students do not have access to Microsoft Teams. 
  • Use Skype for Business to communicate with students and other external contacts.

Please note that Skype for Business and Teams should be installed locally and logged in using Multi-Factor Authentication, and not used via the Staff Remote Desktop.

Panopto automated recordings cancelled

In light of the move to online teaching, the automated recording of lectures across the university has been disabled. This prevents empty recordings being uploaded to Moodle, avoiding unnecessary confusion and frustration for our students at this difficult time.

The Panopto – Remote Working page provides details on how to webcast live via Panopto from your laptop or PC.  This page is also linked from the staff portal home page.

Access to Adobe Creative Suite 

A reminder that all permanent staff and Faculty of Liberal Arts and Social Sciences students can download Adobe Creative Suite to their personal devices. Additionally, temporary at-home access to Creative Cloud has been provisioned to students in other Faculties until May 31 2020. This has provided access for an additional 30,000 Greenwich students to the Adobe Creative Suite while studying at home.

Greenwich Learning and Teaching are preparing an online training session to introduce staff to the teaching, learning and assessing potential of Adobe Spark and Adobe Rush, which are two of the applications included in the Adobe Creative Suite.

Stay informed:  ILS are updating our Remote Working for Staff webpage regularly, please continue to check for updated information.