Work from home

You can access Microsoft Office, your email and various tools to help you work and teach from home. This site gives you all the information you need to get started.

Make sure you’re ready for remote working by setting up Multi-Factor Authentication and familiarising yourself on how to access the university IT services you need for your role from an off-campus location.

Need Help?

Before you begin


Multi-Factor Authentication (MFA) must be enabled on your account before you can access university IT services from an off-campus location. You only need to set it up once, and you can choose the authentication method you prefer - follow the instructions and set it up now. You can also forward your office phone to another phone number.

The IT Service Desk

The IT Service Desk is the first point of contact for all problems and queries relating to our services and software. Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests.

How we can help

Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests. When this is not possible they will assign it to colleagues in Second Line Support (campus) or specialist teams, whichever is most appropriate.

All queries are given a call reference number which you will see quoted in an acknowledgement email when your call is logged in the system.

Useful links