On this page you will find information about the Digital Workstream, including what is staying the same, what is changing, how we are supporting colleagues through the transition, and where to go for help.
Latest news
Here we will share practical guidance, support routes and any updates you may need during the transition. Our support teams will be ready to help you with everyday digital queries and changes where these are confirmed. Please check back here for new information and FAQs as they are published.FAQs
We are currently preparing FAQs to cover your most common day-to-day digital questions. The first set will be published on IT self service by mid-July.
Nothing is changing right away in terms of our IT and digital services
From 1 August 2026, you will keep using the same systems you use now and everything will stay secure and running as normal. Please continue to use the IT Service Desk via the Staff Portal for your support and queries.
Keep using Greenwich systems for all your day-to-day processes
From 1 August 2026, you will keep using the same systems you use now and everything will stay secure and running as normal.
Our IT Service Desk team is here to help
All our up to date guidance can be found on our IT Self Service Digital Workstream page. If you have a query which isn't answered there, contact the IT Service Desk via the Staff Portal for support.
If anything changes in the future, we will tell you what is changing, when it will happen and how it affects you
To keep you updated on any potential future changes, we will update this page. You can also check our IT Self Service Digital Workstream page for up to date guidance.
Collaborate with University of Kent colleagues in Teams
You can choose external or guest access, depending on the level of collaboration needed. This allows you to communicate securely, share files, and work together. For more information, login to see Microsoft Teams External and Guest Users and related articles.
Our legal footer is being updated - you don't need to take any action
From 1 August, our legal footer is being changed to the text below. The footer will be visible to the recipient but not to the sender. This legal requirement applies whether the email is sent by a person or by a system.
This information is being shared for awareness only. You do not need to add this text to your email signatures, as it is added automatically. See our Brand Guidance page for guidance on how to add your new LASE University Group email signature.
Legal footer:
London and South East University Group, a charity and company limited by guarantee registered in England (company number 00986729). Registered Office: Old Royal Naval College, Park Row, Greenwich, London SE10 9LS.