Health & Safety

Emergency Arrangements

The Safezone personal safety app is free to download, and use, and is the quickest way to receive emergency assistance whilst on campus.

We encourage all staff, students and regular visitors to campus to download the SafeZone app ready for use should emergency assistance be needed from the onsite first aiders, security or emergency response teams.

When you login make sure you use your short form university email address, e.g., and provide a mobile phone number - the app does not accept landlines.

Emergency assistance can also be requested by calling security direct on the following Campus Emergency Contact numbers:

Avery Hill
020 8294 0362 / 02083319101

Bathway: 020 8331 7576

East Gate 020 8331 7695
Devonport Hotel 020 8331 7922
Greenwich Dreadnought 020 8331 9203

Stockwell Street 020 8331 8429

Cutty Sark 020 83305 0371

Daniel Defoe 07385408423 (no landline)

Security Gate House 01634 883138 / 01634 883333

020 8331 7576

For general non-emergency security assistance, please refer to individual campus contact information on the Estates & Facilities homepage.


Emergency Response and Business Continuity Planning

When the University is impacted or threatened by an emergency, important decisions must be made as quickly as possible, to ensure the safety of our staff, students and visitors. The Emergency Response Plan outlines the overall approach of the Emergency Response Group (ERG), providing a framework within which the response to an emergency can be managed.

The Emergency Response Plan is comprised of the following elements:

  • ERG Process Flow:  outlining the key management action points
  • Part 1: The Plan; Details the purpose and remit of the ERG and the process to be followed in the event of an emergency
  • Part 2: Individual action plans for ERG members
  • Part 3: Contact List (Restricted document. Please contact the Health & Safety Unit if you require access)
  • Part 4: Appendices; Accompanying documents to enable the Secretariat to support the ERG during an emergency

The Business Continuity Policy outlines how we intend to continue to deliver our services, at acceptable predefined levels, in the event of an emergency having a significant impact on our ability to deliver our usual services. This is supported  by local and institutional Business Continuity Plans (BCPs). These plans are restricted documents. Please contact the Health & Safety Unit if you require access.