Find out about award ceremonies including important dates, how to register your attendance and book guest tickets through the student portal.

Online Registration for the October 2019 ceremonies will open on 27th August 2019 and will close on 13th September 2019.  Prior to the opening date an invitation with full instructions regarding application will be sent to your personal email address.

Important, you should check your Junk or Spam folders to ensure that our emails are not being treated as spam in your email programme, and make @gre.ac.uk a 'safe' contact. This is especially important for Hotmail users. 

We strongly advise that students and their guests do not make any travel and/or accommodation plans until you have confirmed your attendance. The Awards Office cannot be held liable for any travel or accommodation booked. 

Please note, due to the detailed organisation necessary for each ceremony, we cannot guarantee to provide tickets for you or your guests if you apply after the published deadlines. Please do not leave your application to the last minute or wait for your results, as we do not have the flexibility to add latecomers. If we have not heard from you by the closing date, we will assume you do not wish to attend. 



Eligibility

To be eligible to attend the university's Awards Ceremonies you must have: 

  1. Successfully completed your programme of study 
  2. Have no outstanding tuition fees at the University of Greenwich. (If you have tuiton fees outstanding please contact our Student Finance team for advice and further information)
  3. Registered your attendance and booked and paid for your guest tickets by the published deadline 

Please note that your place is not automatically guaranteed unless you have met the above criteria. 

Although successful graduates are entitled to attend an Awards Ceremony, the university would like to encourage those graduates who have decided to progress to the next level of study, e.g. HND/Foundation to Degree, to delay their attendance and collect the higher level of award. 

It is our policy to allow graduates to attend a university Awards Ceremony up to two years after they have completed their studies, and graduates wishing to attend should either contact the Awards Ceremony Office helpline on 020 8331 8772, or e-mail awards@gre.ac.uk by the published deadline. 

How many guests can I bring and are children allowed? 

You can apply for a maximum of two guest tickets and we hope to issue all tickets as requested. There is a charge of £20 for each guest ticket. Each ticket holder is allowed entrance to the ceremony, and to the reception where refreshments will be served. Please note that guest tickets will not be allocated if payment has not been received. 

If any extra tickets become available, you will be notified by e-mail of the procedure for applying for these before your ceremony. 

Although children are welcome on site for graduation celebrations, it is the university's policy not to admit children under the age of five into the ceremony venue itself. 

Degree ceremonies are quite long (about an hour and a quarter, further extended by the time sitting in the venue before the ceremony starts) and are not designed to appeal to young children. We find that even well-behaved children find it difficult to cope with this and to remain quiet throughout the ceremony. 

Please note that we are not able to provide any childcare facilities on the day and that a parent, guardian or family member must remain with children at all times. 

All children aged 5 and over must be accompanied by an adult guest and have a seated ticket. 

Log in to the Student Portal to book ticket

When you have received your graduation invitation with instructions on how to register your Awards Ceremony attendance online, log in to the Student Portal to begin. 

Once logged in to the Student Portal, please follow these links: 

  • Click on Student Records via quick links (dark grey bar at the top of the Portal) 
  • Click on Student Services 
  • Then Graduation Ceremony 

Log in to the Portal  

Guide to ordering your graduation tickets  

Guide to paying for a previously confirmed ticket 

Cancellations & Refunds

If you can no longer attend a ceremony or you would like to cancel any purchased guest tickets please email the Awards Team to inform us of your change of plans three weeks before your ceremony. As long as you inform us in advance of your non-attendance or cancellation of guest tickets you will be eligible for a full refund of any guest tickets purchased. Please remember to include your student ID number on all correspondence. 

If you have been informed by the Progression and Award Board that you have not completed your programme of study any guest tickets purchased will be refunded after the ceremony date by our Awards Team. If you or your guests have their application for a visa to attend the ceremonies refused by UKVI, then please provide the Awards Team with proof of this refusal, and we will provide a full refund for any guest tickets purchased. Please note that refunds can take up to 6 weeks to process. 

If we have to refund for guest tickets purchased from outside the UK, we are not responsible for any charges incurred in the subsequent refund transaction, and your final refund amount may be substantially lower than the initial ticket purchase price. 

Should the request for guest tickets exceed the capacity of the venue, the university reserves the right to return unsuccessful applications. 

Payment of cancellation refunds

Payments made to students are processed by Direct Bank Transfer, BACS. In order for your payment to be made directly to your nominated bank account you must enter your bank details directly onto the student portal under the My Learning tab. This is a secure area which only you have access to and will require your student ID number and PIN. 

It is your responsibility to keep your bank details up to date. Failure to enter or update bank details will result in your payment being delayed or not issued. We do not make payments to third party accounts. 

Academic Appeals Procedures 

If you have grounds for appeal against a decision of the Progression & Award Board, your right to have your appeal heard is not forfeited because you have attended an Awards Ceremony, provided that your appeal is submitted within the time laid down in the Academic Appeal Regulations. 

Data Protection

The university formally celebrates the success of its graduates at public Awards Ceremonies. The administration of the ceremonies involves the organisation and processing of personal data of large numbers of people, both internal and external to the university. 

Personal data is processed prior to the ceremony, on the ceremony day and, to a limited extent, following the ceremony. This includes the marketing of the ceremony to the students and the receipt of data from the students regarding attendance and ticket requirements. 

On the day of the ceremony, the programme will list the names and the Faculties of all graduates attending the ceremony. Degree classifications are not published. The public may order souvenir DVDs of the ceremony, official photographers are available for graduate and family photographs, and live Internet broadcasts of the ceremony may take place. 

Graduates should be aware that: 

  • At the ceremonies, names will be announced without classification and each ceremony will be recorded. 
  • The publication of personal data in Awards Ceremony programmes, DVDs and, if applicable, on the Internet is regarded as a legitimate interest of the university. By participating in this public event, graduates understand that their name and image will be publicly available within the context of the ceremony. 
  • University staff will not disclose any details about an individual graduate, including time or date of ceremony, to any third party, nor will university staff process any requests for awards ceremony tickets from a third party. The student should make all requests for guest tickets. 
  • Where it is intended to use photographs of individual graduates to advertise future Awards Ceremonies, consent will be obtained. However, for general crowd shots of people at a public event such as an Award Ceremony, the consent of individuals will not be sought. 

Contact the Awards Ceremony Office

The Awards Ceremonies, including the Awards Ceremony Helpline and Box Office are organised and run by the Academic Registry.

Awards Ceremonies Hotline Tel: 020 8331 8772 

All postal enquiries should be sent to: 

Academic Registry (Awards), 
University of Greenwich, 
306 Fry Building, Southwood Site, 
Avery Hill Road, 
Eltham, London SE9 2UG 

E-mail enquiries to the Awards Ceremony Office should be addressed to awards@gre.ac.uk