Student Wellbeing Hub

The Student Wellbeing Hub exists to provide you with wellbeing and mental health-related information & resources in one place.

Our student body is diverse and we offer support to all student groups; including (but not exclusively) undergraduate, postgraduate, international, part-time or PhD students. We offer student-centred advice, signposting, support and events to all.

Please do have a browse as you may find information useful to you or to your fellow students in the future.

We welcome your feedback and suggestions as we are always looking to improve and expand the information we offer on our wellbeing hub pages.

Experiencing an emergency?

See our emergency contact options.

Wellbeing and mental health resources

If you need support there are plenty of specialist services available to you. Follow the link for more information!

Student Wellbeing Services

What are we?

We offer a range of support services to help you make the most of your time whilst at university. Including local health service information, counselling, disability and dyslexia, mental health & psychological wellbeing support.


We offer a free and confidential service to all registered students.

How do I access support and make an appointment?

Simply download and complete a self-referral form, then email it to us at The self-referral form and more information can be found on our support pages.


Counselling provides a safe, confidential space where students can explore any difficulties that are having an emotional impact on them.

These difficulties can include anxiety, low mood and depression, stress, loneliness, relationship difficulties, loss of confidence, family struggles, sexuality and sexual orientation, abuse, academic problems, identity issues, self-harming, trauma and eating disorders.

Counselling aims to listen, support and validate students in order to find ways to understand and manage their difficulties better. Counselling focuses on increasing self-awareness and working towards change.

Find out more and how to request an appointment on our counselling pages.

Disability and Dyslexia support

To find out about support available at the university for disabled students, students with mental health conditions, specific learning difficulties and long term medical conditions, visit the Student Wellbeing Service page.

Mental Health team

Our Coordinators (Mental Health) offer generic mental health advice and guidance to students who have a diagnosis (or symptoms) of moderate to severe and enduring mental health problems by providing:

  • practical, action-planning-based support
  • guidance on mental health and wellbeing related issues
  • signposting to appropriate mental health services that can support you during your time at university.

You can self-refer for an appointment via the counselling and mental health page.

Psychological Wellbeing team

Wellbeing Advisors offer confidential, pastoral support and coaching.

We work to support students who experience a range of issues such as loneliness, friendship difficulties, and other life challenges. We also work with students in a positive, proactive way using a coaching model to help you identify ways to get ahead.

We want to help you identify life challenges and support you in making the changes needed to achieve academic success and thrive in your time at university.

You can self-refer for an appointment via the counselling and mental health page. or join the online drop-in.

Sports and Physical Wellbeing

There are gym facilities onsite at Greenwich and Avery Hill. At Medway, we offer discounted gym and swim membership at a local leisure centre.

Getting medical care as a student

Getting medical care as a student

To access NHS physical and mental health services locally you must be registered with a local GP.

For International Students this is a simple process and you can find more information about how to register with a local GP here.

Worried about a fellow student?

Help is out there if you're concerned for someone's welfare.

If you are worried about another student's wellbeing encourage them to speak to our Student Wellbeing Service.

You can report a wellbeing concern via the report an accident or incident system here

You can also report any bullying, harassment, hate crime, discrimination or sexual misconduct through the Report and Support team.

If day-time services are closed, out-of-hours support is available too. This includes Spectrum Life, our student assistance programme.

Student events

Join us at a weekly drop-in session. Details and link below:

Thursday (early evening)17:00-19:00Online

Or take advantage of our Spectrum Life service, we broadcast up to 4 live webinars each month, on a variety of interesting topics including; managing stress, how to get better quality sleep and positive parenting.

Here is the Spectrum Life 2024 calendar of events.

Upcoming university events

Keep an eye out here, and on the University Portal pages, for news about what the university has planned in the coming months.

Top tips for exam stress from Spectrum Life

Get information and tips on how to manage your stress during exam season from our student assistance programme providers Spectrum Life.

Emergency contacts

The Student Wellbeing Service does not provide a mental health crisis or emergency service so please see below for who to contact for further support:

Urgent help now

If you are in need of urgent help now and cannot keep yourself safe from harm: Call 999 or attend your nearest Emergency Department.

If you are under the care of an NHS mental health community team, please contact them.

NHS 111 Service (24/7)

NHS 111 is a free, non-emergency number for physical and mental health crisis.

Phone Number: 111


NHS Mental Health Crisis Services (24/7)

Greenwich and Avery Hill: 0800 330 8590

Medway: 0300 222 0123

For under 18s: CAMHS Crisis Line is open 7 days a week, 9am-11pm

Telephone: 0203 228 5980

If you are distressed and would like someone to talk with

Contact Spectrum Life for telephone support 24/7, 365 days a year. Available to all registered students, giving in-the-moment wellbeing and mental health support

Freephone: 0800 031 8227

Whatsapp: Text 'Hi' to 07418 360 780

Register now to the Spectrum Life platform or mobile app.

Other out-of-hours support you can access

Samaritans are available 24 hours a day, every day of the year if you need someone to listen, with no judgement or pressure.

Phone Number (free from UK moviles & landlines): 116 123


Contact us

We offer an appointment service to suits your needs; offering video call, telephone and in person appointments.

How do I make an appointment?

Simply download and complete a self-referral form, then email it to us at The self-referral form and more information can be found on our pages here

Kindly note: We work on a pre-booked appointment basis. So please join one of our online drop-ins , visit our pages for ‘How do I get an appointment’ or call Spectrum Life for in the moment support.

Have any questions?

Why not take a look at our Digital Student Centre which has lots of wellbeing FAQs for you to browse.


The student wellbeing hub has been designed with all University of Greenwich Students in mind.

If you have any suggestions for improving it, please email us at popping ‘Feedback’ in the email title line.