Our accommodation promise

For new and continuing students who want to live in our student halls but may be uncertain about signing up, we've set out our accommodation promise to offer you some reassurance.

Our plan is to provide you with the best possible university experience that involves a blend of online and on-campus learning and activities.

Living with us is a great choice

  • Our halls are safe and secure
  • Located within walking distance of campus or via a student shuttle service
  • Student welfare services on every campus
  • Support from live-in Resident Assistants
  • Rooms are available for booking on a first-come, first-served basis, so it's best to book sooner rather than later

Financial support

We aim to support our residents as best we can throughout your studies and your stay in our residences, please see further information in the links below:

Scholarship and Bursaries
Accommodation Low Household Income Bursary

Ability to cancel your contract

Applicants who sign up for accommodation can cancel for any reason up to three weeks before their contract begins.

If you change your mind three weeks or less before your arrival date, just complete the cancellation form available on the accommodation portal and the booking will be cancelled and your deposit may be refunded.

Rooms for January

Students joining the university in January can apply online from October.

Returning students

Our accommodation promise is also for returning students who may be considering a contract with a private landlord but are concerned about committing for the whole year.

If you wish to consider returning to halls, you can apply and book subject to availability through the main university portal.

Moving into halls during the academic year

If you want to move into halls during the academic year, you apply and make a booking through the student portal using the following link main university portal

We're here to help

Our Accommodation Services team are committed to offering you the best possible university experience on all our campuses. Our campuses are in (or within commuting distance of) London, the world's #1 city for students (QS Best Student Cities 2019).

If you have any questions about the information listed here, please contact Accommodation Services on If you a current student you can raise an enquiry through the Digital Student Centre.

We are ready to help you begin your journey with the University of Greenwich.


Ability to cancel your contract

When you book a room in University of Greenwich halls of residence, you are required to sign an Accommodation Licence Agreement. The licence includes the following clause allowing you to cancel for any reason up to three weeks before the start of your contract.

6. Cancellation / Termination of Licence Agreement

6.1 Before the start date of the Licence Agreement, the Resident is permitted to cancel the Licence Agreement under the following circumstances:

  • The Resident will be released from the Licence Agreement without financial obligation provided they notify Accommodation Services in writing via the cancellation link within the Accommodation Portal or via email at least 3 weeks (21 days) before the start date of the Licence Agreement that they no longer require the Accommodation. The Resident must ensure they receive confirmation from Accommodation Services that the Licence Agreement has been cancelled.
  • If notice of cancellation is received from the Resident after the 3-week notice period, Accommodation Services will mitigate any loss payable by the Resident in respect of the Accommodation by making reasonable endeavours to find a replacement to occupy the Accommodation. All or some of the deposit may be applied towards payment of accommodation fees until a replacement is found for the Accommodation.