Managing your password
If you have forgotten your password or your current one expires soon, then this page of helpful videos and advice will tell you how to change it.
Highlighted Services
We'll highlight different services you may find useful throughout the year.
Multi-Factor Authentication
Multi-Factor Authentication (MFA) must be enabled on your account before you can access university IT services from an off-campus location. You only need to set it up once, and you can choose the authentication method you prefer - follow the instructions and set it up now. You can also forward your office phone to another phone number.
Teaching and Learning
Find out about the IT resources available to help you teach and study, whether in a class or away from campus.
IT help and support
Get started with IT at the university
Microsoft 365
Access Microsoft Office apps including Outlook, Word, Excel and Teams on your university or personal device and work from anywhere.
Portal
The Portal offers a range of useful functions and brings together many of the online services which staff and students need on a day to day basis.
Computers and Printing
Open access Windows computers provide a suite of applications to aid learning & research and are all linked to our follow me printing system.
Teaching and Learning
Find out about the IT resources available to help you teach and study, whether in a class or away from campus.
Connect, Communicate & Collaborate
Get connected. Manage to your university access, connect to our wifi, communicate via email, and collaborate using our supported applications
Information Security
Information Security is everyone's business. These pages contain everything you need to know to protect yourself, your devices and your data.
Our Libraries
Our university libraries are filled with so much more than books. They are great places to work, or collaborate quietly with computers, printers and scanners throughout.
Our Libraries
Our Library teams are there to help you make the most of the library's journals, books, databases and resources.
LibGuides
LibGuides is a website dedicated to the university libraries, and contains everything you need to know about the library resources available to you.
LibrarySearch
LibrarySearch is the Library’s main search tool, allowing you to search through many of our print and online collections, such as books, full text journal articles, conference papers and proceedings, reports, eBooks and even some audio visual content in one place.
The IT Service Desk
The IT Service Desk is the first point of contact for all problems and queries relating to our services and software.
How we can help
Log a ticket online using IT self-service. Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests. When this is not possible they will assign it to colleagues in Second Line Support (campus) or specialist teams.
All queries are given a ticket reference number which you will see quoted in an acknowledgement email when your call is logged in the system. You can view and update your support tickets at any time.