eduroam is our wireless network for both staff and students. It's fast, free and available across all of our campuses.

Students, staff and affiliates can access the internet via eduroam on our campuses and when visiting participating institutions across the globe, and visitors from participating institutions can connect via eduroam when visiting any of our campuses. Wherever you see the eduroam wireless network or logo, you can connect using eduroam login.

eduroam logo

geteduroam

For the most reliable wireless connection, the geteduroam app can be used to make all the changes your device needs to connect to the eduroam service at the University of Greenwich. The app is available for  iOS, Android 8 onwards, and Windows.

If your device is not compatible with the app, we recommend that you install a special eduroam setup file, known as a CAT file. The CAT file will make all the changes your device needs to connect to the eduroam service at the University of Greenwich. You can download the CAT file for your device from the eduroam website.
The CAT website will automatically detect the operating system you are using and give you a link to download the appropriate configuration tool.

You can set up your Wi-Fi profile before you arrive at university, so that your devices connect as soon as you arrive on campus.

Any issues experienced with eduroam should be reported to your institution's IT support team, so any queries about access via your University of Greenwich account should always be referred to the IT Service Desk.

eduroam Visitor Access

eduroam for external Visitors

In addition to staff, students and researchers, the university receives many visitors every day, such as guest lecturers, contractors and conference delegates, who often require access to a Wi-Fi network.

eduroam Visitor Access (eVA) allows the university to create temporary eduroam accounts and assign them to visitors. This allows visitors access to the same safe and reliable Wi-Fi network as standard account holders.

To request eduroam access for a visitor, please contact the IT Service Desk.

eduroam for Alumni

Alumni of the university are able to request an eduroam Visitor Access account, which is now valid for 1 year from the date of creation, so you don't have to worry about access next time you visit the campus, or any other eduroam enabled location.

Simply visit the Stockwell Street or Avery Hill libraries and ask for an eVA token!

Govroam

Govroam logo

The University of Greenwich also supports Govroam, a wireless network which uses the same technology as eduroam, which has been in place for more than 15 years.

How do I connect to Govroam?

To connect to Govroam at the University of Greenwich, please follow the Govroam instructions provided by your organisation. Instructions and guidance for eduroam are valid for Govroam.

Help

Visitors should in the first instance contact their own institution for any help and advice.

A map of the locations in Kent which support the Govroam network is available on the Kent Public Services Network website.

Frequently Asked Questions

Where can I access eduroam on campus?  

eduroam is available on all three campuses. Access is prioritised for teaching and learning spaces, including lecture theatres and IT labs. eduroam is also available in some staff offices and student social spaces.

eduroam is not available in halls of residence (but the student halls network is), although some rooms may receive a weak signal if close to other university buildings where eduroam is present.

To report weak eduroam signal on campus, please contact the IT Service Desk with details of the building and room number so a survey can be arranged. Please be aware that the installation of access points in some of our buildings is subject to approval by English Heritage, so may not always be possible.

Where else can I use eduroam? 

eduroam is available across the world, with over 6000 hotspots in research and education facilities.

Many other UK universities use eduroam, so if visiting friends or family at other institutions, there's a good chance your devices will connect automatically.

For a list of locations visit https://www.eduroam.org/where/

What is eduroam?

eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It is the recommended way for staff and students to access Wi-Fi on campus.

Is it safe?  

eduroam is based on the most secure encryption and authentication standards available today. It is far more secure than the average hotspot found in shopping centres, coffee shops and home Wi-Fi setups.

Can I setup more than one device on the eduroam wireless network?  

Yes, either set up manually or use the geteduroam app to configure your laptop, phone, tablet etc

What do I do if I don't want to use the app?

You install a special eduroam setup file, known as a CAT file, on your device. The CAT file will make all the changes your device needs to connect to the eduroam service at the University of Greenwich.

You can download the CAT file for your device from the eduroam website. The CAT website will automatically detect the operating system you are using and give you a link to download the appropriate configuration tool. Use the 'Choose another installer to download' link to find configurations for alternative operating systems.

To connect without the CAT file:

Some newer operating systems have a feature that scrambles the device MAC when on Wi-Fi. This feature must be turned off to connect the device to eduroam. If it is enabled, access to eduroam will drop out if you move between Wi-Fi access points on campus.

To disable this feature and connect to eduroam on an iOS 14 iPad or iPhone:

  • Open the Settings app, then tap Wi-Fi.
  • Tap the information button next to a network.
  • Tap Private Address to turn it off. If the switch icon is green it means that it is turned on. If the switch icon is grey, it means it is turned off.
  • Go back to Wi-Fi and connect to eduroam normally. Remember that if prompted, you must type your full email address with @gre.ac.uk to connect

To disable this feature on an Android phone:

  • Open the “Settings” app on your Android phone
  • In Settings, tap “Wi-Fi & Network” (or “Connections” or “Network & Internet” depending on your device).
  • Next, tap “Wi-Fi” to view your Wi-Fi networks.
  • When you see your Wi-Fi network name in the list, tap the gear icon beside it.
  • Next, tap “Advanced.” Then tap “Privacy.”
  • On OnePlus and Pixel phones, select “Use device MAC.” If you use a Samsung device, tap “MAC address type” and choose “Phone MAC.” If your device is different than both of these, look for a similar option that says “MAC” and enable it.
  • Go back to Wi-Fi and connect to eduroam normally. Remember that if prompted, you must type your full email address with @gre.ac.uk to connect

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Other connection methods

Connecting with eduroam CAT

Microsoft Windows

Mac OS

Android

iOS

Connecting without eduroam CAT

Microsoft Windows

Windows 10

  • Click on the Wi-Fi icon at the bottom of the screen (next to the clock). Then, click on eduroam
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Connect automatically
  • Click on Connect
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Click on OK
  • If you get a certificate notification, click on Connect

Windows 8

  • Right click on the start button, and select Network Connections
  • Select WiFi
  • Click on eduroam (or double click on the small Wi-Fi icon at the bottom of your screen)
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Connect automatically
  • Click on Connect
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Click on OK

Mac OS

  • Click on the Wi-Fi signal icon at the top-right of your Mac's screen
  • Select eduroam
  • Mode: Leave this set to Automatic
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Remember this network
  • Click Connect
  • If you get a certificate notification, click on Connect. You should tick the box to always trust the certificate.

Android

  • Turn Wi-Fi on if it isn't already
  • Select Wireless and Networks / Wireless and Internet (depending on your device)
  • Select Wi-Fi
  • Select the eduroam
  • Make the sure the following configuration options are set:
    • EAP method = PEAP
    • Phase-2 authentication = MSCHAPV2
    • CA certificate = Do not validate / Not specified or None
    • Domain = gre.ac.uk
    • In the Identity field, enter your University email address, eg. username@gre.ac.uk
    • Enter your University of Greenwich password in the Password field
    • You should not need to change any other settings

iOS

  • Go to Settings
  • Select Wi-Fi then eduroam
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Then select Accept on the certificate prompt
  • Your device should now connect, and will return to the Wi-Fi screen