eduroam is the wireless network for both staff and students. It's fast, free and available across all of our campuses.

The University of Greenwich is fully enabled for eduroam, both as a home site and as a visited site. This means that as a student or a member of staff, you are able to get internet access at all other participating institutions, across the globe, and that users from participating institutions can get internet access when visiting any of our campuses.

Wherever you see the eduroam wireless network, you can connect using your university username@gre.ac.uk and password.  You can find a list of participating institutions here 

Any issues experienced with eduroam should be reported to your own IT support staff, so for University of Greenwich users, you should always contact the IT Service Desk.

eduroam on campus

Connecting to eduroam is easy, but you must remember to use your username followed by "@gre.ac.uk", e.g. username@gre.ac.uk. All staff and students can connect to eduroam and if you are on the go across campus, your Wi-Fi connection will move with you. If you lose connection between sites, you will automatically be reconnected as soon as you get back in range. You can use the eduroam Configuration Assistant Tool to configure your device to get connected or if you prefer, some simple instructions for all major operating systems are below.

Microsoft Windows

Windows 10

  • Click on the Wi-Fi icon at the bottom of the screen (next to the clock). Then, click on eduroam
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Connect automatically
  • Click on Connect
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Click on OK
  • If you get a certificate notification, click on Connect

Windows 8

  • Right click on the start button, and select Network Connections
  • Select WiFi
  • Click on eduroam (or double click on the small Wi-Fi icon at the bottom of your screen)
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Connect automatically
  • Click on Connect
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Click on OK

Mac OS

  • Click on the Wi-Fi signal icon at the top-right of your Mac's screen
  • Select eduroam
  • Mode: Leave this set to Automatic
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • If you want your computer to automatically reconnect to eduroam the next time you are in range, check the box Remember this network
  • Click Connect
  • If you get a certificate notification, click on Connect. You should tick the box to always trust the certificate.

Android

  • Turn Wi-Fi on if it isn't already
  • Select Wireless and Networks / Wireless and Internet (depending on your device)
  • Select Wi-Fi
  • Select the eduroam
  • Make the sure the following configuration options are set:
    • EAP method = PEAP
    • Phase-2 authentication = MSCHAPV2
    • CA certificate = Do not validate / Not specified or None
    • Domain = gre.ac.uk
    • In the Identity field, enter your University email address, eg. username@gre.ac.uk
    • Enter your University of Greenwich password in the Password field
    • You should not need to change any other settings

iOS

  • Go to Settings
  • Select Wi-Fi then eduroam
  • In the Username field, enter your University email address, eg. username@gre.ac.uk
  • Enter your University of Greenwich password in the Password field
  • Then select Accept on the certificate prompt
  • Your device should now connect, and will return to the Wi-Fi screen

eduroam CAT (Configuration Assistant Tool)

For the most reliable wireless connection, we recommend that you install a special eduroam setup file, known as a CAT file, on your device.  The CAT file will make all the changes your device needs to connect to the eduroam service at the University of Greenwich.

You can install the CAT file before you arrive at university, so that your devices connect as soon as you walk on campus. 

You can download the CAT file for your device from the eduroam website.  The CAT website should automatically detect the operating system you are using and give you a link to download the appropriate configuration tool. Use the 'Choose another installer to download' link to find configurations for alternative operating systems.

Microsoft Windows

Mac OS

Android

iOS

eduroam Visitor Access

Temporary accounts for eduroam

In addition to staff, students and researchers, the university receives many visitors every day, such as guest lecturers, contractors and conference delegates, who often require access to a Wi-Fi network.

eduroam Visitor Access (eVA) allows the university to create temporary eduroam accounts and assign them to visitors. This allows visitors access to the same safe and reliable Wi-Fi network as standard account holders.

  • Alumni of the university are able to request an eduroam Visitor Access account, which is now valid for 1 year from the date of creation, so you don't have to worry about access next time you visit the campus, or any other eduroam enabled location.
  • Simply visit the Stockwell Street or Avery Hill libraries and ask for an eVA token!

Advantages for the visitor and the university

Visitors to the university are able to easily connect to a fast, secure and reliable network, while the university has accountability and control of the network via the eVA management tools.

More information

The eVA has been tested by institutions across Europe, and the university trialled the eduroam Vistor Access service for many months. 
Every faculty and almost all directorates already have a trained approver, capable of creating accounts for their visitors.

The IT Service Desk also has ability to create accounts, in bulk, if required to do so for conferences.

The eVA management tool is quick and easy, and will email or text the account details straight to your visitor's inbox or mobile.

If you require Wi-Fi access for a visitor, please contact your faculty / directorate approver, or contact the IT Service Desk if you are unsure who to speak to.

govroam

The University of Greenwich also supports govroam, a wireless network which uses the same technology as eduroam, which has been in place for more than 15 years.

How do I connect to govroam? 

To connect to govroam at the University of Greenwich, please follow the govroam instructions provided by your organisation. Instructions and guidance for eduroam are valid for govroam.

Help

Visitors should in the first instance contact their own institution for any help and advice.

Frequently Asked Questions

What is eduroam?  eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It is the recommended way for staff and students to access Wi-Fi on campus.

Is coverage available over the whole of the University?  Coverage is available across almost every major building within the university, covering all teaching  and most social areas. eduroam is not available in halls of residence (but the student halls network is), although some rooms may receive a weak signal if close to other university buildings where eduroam is present.  

Where else can I use eduroam?  eduroam is available across the world, with over 6000 hotspots in research and education facility's. 

Many other UK universities use eduroam, so if visiting friends or family at other institutions, there's a good chance your devices will connect automatically.

For a list of locations visit https://www.eduroam.org/where/

Is it safe?  eduroam is based on the most secure encryption and authentication standards available today. It is far more secure than the average hotspot found in shopping centres, coffee shops and home Wi-Fi setups.

Can I setup more than one device on the eduroam wireless network?  Yes, either set up manually or use the eduroam configuration tool (CAT) to configure your laptop, phone, tablet etc