Extenuating circumstances

Information for students on the extenuating circumstances process.

If you're on a taught programme of study at the University, you'll be expected to take part in assessments at set points during the academic year.  However, we know that sometimes circumstances outside of your control might stop you from being able to undertake these assessments or to do them to the best of your ability.  The 'extenuating circumstances' procedure is how you let us know.

You are responsible for making sure that you tell us about any circumstances that you believe are affecting your ability to undertake assessments. This page contains all the information you should need, although please be aware this is only guidance and does not replace the formal Extenuating Circumstances Policy & Procedure which we also recommend that you read.

All deadlines and periods of time are measured in 'calendar days'.  This means every day of the week including Saturdays and Sundays, except for University closure days such as public holidays and Christmas closures.  Full details of term dates and university closures can be found here.

Still have questions?

All the answers that you need should be available on this web page, but please use the contact details below if you can't find the information you are looking for.  If your question is about an existing  claim, please contact your faculty EC inbox:

If you have a general query about the EC procedure that hasn't been answered on this web page, please contact regulations@gre.ac.uk.

Advice and Support

It's very important that you tell the university as early as possible about any circumstances that are affecting your ability to study and/or undertake your assessments - the earlier that we know, the quicker we can provide appropriate support.  Advice and support are available from your personal tutor along with a range of other sources:

Postgraduate Research Students

The Extenuating Circumstances Policy & Procedure only applies to students undertaking taught modules or programmes of study (including the taught elements of the MRes and EdD).  If you're on a postgraduate research programme and are experiencing difficulties, please get in touch with the RETI Training and Research Programmes Officer for your faculty: