Support

Hate crime

We are committed to inclusivity and we take a firm approach to dealing with actions that have a negative impact on the safety and wellbeing of our community.

We promote equality and diversity and are committed to providing an inclusive and supportive environment in which all individuals can reach their full potential. This is central to our commitment to excellence in all we do.

What is hate crime?

The Metropolitan Police defines a hate crime as ‘when someone commits a crime against you because of your disability, gender identity, race, sexual orientation, religion, or any other perceived difference’.

It doesn't always include physical violence. Someone using offensive language towards you or harassing you because of who you are, or who they think you are, is also a crime. The same goes for someone posting abusive or offensive messages about you online.

A hate incident is any incident which the victim, or anyone else, thinks is based on someone's prejudice towards them because of their race, religion, sexual orientation, disability or because they are transgender.

Not all hate incidents will amount to criminal offences, but it is equally important that these are reported.

Need help now?

If you are in immediate danger, you can call 999 for the emergency services.

We also have Campus Security, if you are on site:

  • Avery Hill: internal phone 9101 or 0208 331 9101
  • Greenwich: internal phone 7616 or 0208 331 7616
  • Medway: internal phone 3138 or 0208 331 3138

Non-emergency support

If it's not an emergency, you can report incidents and seek support in the following ways:

101 - Non-emergency Police

You can call 101 to report crime and other concerns that do not require an emergency response.

Use 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life, or when violence is being used or threatened.

Source: Police UK

Victim Support

If you have been affected by crime, Victim Support provides free, confidential services for anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened.

Stop Hate UK

Stop Hate UK is a national organisation working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual's identity.

Stop Hate UK provides independent, confidential, and accessible reporting and support for victims, witnesses and third parties.

True Vision

True Vision allows you to report hate crimes online rather than visiting a police station. They advise that the police record and investigate an offence even if you do not want to give your details.

However, they note that if the police cannot contact you, the ability to prosecute offenders is limited and it will be tougher to get you the support you may need.

Covid-related hate

In 2020, Protection Approaches, Chinese welfare Trust and Newham Chinese Association launched Confronting COVID-related Hate: Standing with Britain’s Chinese, East & South-East Asian Communities.

This supports a nationwide network of British and South-East Asian community organisations in responding to the rising levels of hate crimes. It includes information on what constitutes hate crime and how to report it, and is available in a number of East and South East Asian languages.

Listening Ears (university)

We have staff volunteers who are provided with training to provide support to students.

They offer an informal service and work within a code of confidentiality for issues relating to welfare, equality and diversity, and bullying and harassment (including on the grounds of age, disability, gender, gender reassignment, race, sex and sexual orientation).

More about Listening Ears

Counselling service (university)

We have professional counsellors who are experienced in working with psychological and emotional issues. They abide by the Ethical Framework set out by the British Association for Counselling & Psychotherapy and provide confidential support within a brief therapy model.

About our counselling service

Students' Unions

The Greenwich Students' Union (GSU) is independent from the above support services within the university.

If you wish to speak to an advisor about an issue related to hate crime, contact the GSU advice team (Greenwich/Avery Hill Campus) or GK Unions advice service (Medway Campus).

The service is free and confidential.

How does the University deal with reports?

This depends on the information we receive and the nature of the incident. When we receive reports of unacceptable behaviour, the University investigates and takes appropriate action against those who commit, or commission, hate crime under our Student Disciplinary Procedures.

Where an allegation is under criminal investigation, we may not be able to take disciplinary action against the responding person until these proceedings are over. However, if necessary, we will consider precautionary action to ensure that a full and proper investigation may be carried out and/or to protect the reporting student and others while the allegation is being dealt with as part of a criminal or disciplinary process.

Policy and Procedure

Our Bullying and Harassment Policy explains more about harassment and bullying and sets out our approach to responding to harassment and bullying in our community.

Our Student Disciplinary Procedure explains more about how the University deals with issues of misconduct amongst the University community.