Alongside our counselling service, there are a range of volunteer services, self-help guides, and support services you can turn to if you need additional help.


If you have accepted a place to study at the University of Greenwich, you can access an award-winning online mental health resource 24/7 even before you start with us.

Togetherall combines online support forums and clinical support, with tools, courses, and online therapy. Its extensive clinical team provides 24-hour support, helping with issues of anxiety, depression, isolation, and stress, including relationship problems and lifestyle challenges.

Our partnership provides you with free, safe and 24-hour online mental health support from a diverse community from all walks of life. Its members share lived experiences of coping with anxiety, stress, depression, and other common mental health problems.

London Nightline

London Nightline is a confidential listening, support, and information service for students in London. You can talk to London Nightline about anything in complete confidence.

London Nightline volunteers are students themselves, who have undergone extensive training and who understand that university life in London isn't always plain sailing.

Open from 6pm to 2am GMT every night of term.

Listening Ears

While not trained counsellors, our Listening Ears volunteers are trained and dedicated staff members from across the university who provide informal and confidential support to our students.

Our volunteers come from a wide variety of backgrounds and have a huge range of life experience. They help students identify ways of resolving problems and locate other support services.

Issues might relate to welfare, equality, diversity, bullying and harassment (including on the grounds of age, disability, gender, gender reassignment, race, sex and sexual orientation).

Any contact between you and Listening Ears will be confidential unless you ask them to tell your tutors or a department in the university. It operates under the Student and Academic Services Confidentiality Policy.

What we can do

  • Provide a supportive, confidential environment in which to discuss problems.
  • Support you in making decisions that are right for you and your situation.
  • Provide information on available options.
  • Empower you to make independent decisions.
  • Empathise without judgement.
  • Signpost to professional support, either at the university or externally.

What we can’t do

  • Persuade users to do anything they don't want to do.
  • Make decisions for you or 'fix' your situation.
  • Act on your behalf.
  • Provide counselling.
  • Give directional advice.
  • Meet with you out of hours or outside of university premises.


Accident & Emergency

You can attend your nearest A&E department to be seen by the Psychiatric Liaison Team who can assess your needs and offer further support.

NHS Direct

NHS Direct has a list of helplines offering general and specialised advice on issues including abuse, addiction, anxiety, depression, parenting, and relationships.

Self-help guides

The Wellbeing Team have produced a range of self-help guides on common issues that students may encounter during their studies.

  • Stress-busting tips for success
  • Motivation for academic access
  • Learning to relax: a self-help guide
  • Bereavement and loss

Helplines and resources

Dedicated 24-hour support helplines cover any number of issues that can affect you. We’ve listed some of the main helplines and support services.

The Samaritans

Samaritans is a confidential emotional support service for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

  • Tel: 116 123
  • Email:


Supportline offers confidential support children, young adults and adults and is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.

  • Tel: 01708 765200
  • Email:

National Domestic Violence Helpline

National Domestic Violence Helpline (NDVH) is a national service for women experiencing domestic violence or family, friends, colleagues calling on their behalf.

  • Tel: 0808 2000 247 (freephone, 24-hr)

Victim Support

Victim Support is a national charity giving free and confidential help to victims of crime, witnesses, their family, friends, and anyone else affected across England and Wales. They also speak out as a national voice for victims and witnesses and campaign for change.

  • Tel: 020 8854 1113 (Greenwich)
  • Tel: 020 8303 1248 (Bexley)
  • Tel: 0845 389 9527 (Medway)


Weightmatters works with people with eating disorders and obesity.

  • Tel: 020 7622 7727
  • Email:

Maytree Service

Maytree is a registered charity supporting people in suicidal crisis in a non-medical setting.

  • Tel: 0207 263 7070
  • Email: