Turnitin (Feedback Studio) is the online anti-plagiarism and feedback service for staff and students, that integrates with the university’s Moodle Learning Management System (LMS)
It is an online service where students can submit their assignments. These are checked for correct citations, proper formatting, and plagiarism. Staff can set up Turnitin assignments for students to submit their work, which markers can then review and provide feedback and grades
Using this website
This website is managed by the University. Our goal is to make it accessible to everyone. For instance, you should be able to:
- Zoom in up to 500% without the text spilling off the screen
- We believe this product supports user changes in text style properties, such as line height or text spacing, without loss of content or functionality. Further testing of this functionality is needed.
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader
- The majority of interactive content and functionality within the product, is accessible and operable using a keyboard or keyboard emulator, however they are some elements of the of the tab order that may cause a user to get stuck in the interface. Further testing is required to be more specific about the issue.
- Students using a screen reader can access a text-only version of their similarity report by pressing Tab + Enter upon accessing the Similarity Report.
AbilityNet has advice on making your device easier to use if you have a disability. AbilityNet is a UK Charity that exists to help disabled people use digital technology.
How accessible this website is
We are aware that some parts of Turnitin (Feedback Studio) are not fully accessible.
- Some images lack alternative text descriptions
- There are some elements that use colour as the only visual means of conveying information, indicating an action, or prompting a response.
- The application does not provide headings and labels that adequately describe the topic or purpose of the content with which they are associated and without requiring scrolling in two dimensions
- Some of our pages lack sufficient colour contrast.
- Some of our pages use colour to convey information.
- Some of our page’s ARIA (Accessible Rich Internet Applications) are not using valid attributes.
Non-accessible content
As Turnitin (Feedback Studio) is a third-party application, some aspects of its accessibility are outside of our immediate control. We are working with our partners to improve the accessibility of this application.
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email accessibility@gre.ac.uk
Contact us using our website accessibility information form
We will consider your request and get back to you in two working days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us using any of the means listed above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The University of Greenwich is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances below.
Line height and text spacing
Text is clipped when resized, the application allows text to be resized without assistive technology up to 200 percent without loss of content or functionality
We are looking at solutions to this issue.
The application does not allow for resizing of content to a minimum width of 320 CSS pixels or vertical height of 256 CSS pixels without loss of content or functionality,
The application provides partial visible indication of keyboard focus for elements on each screen.
Labels and keyboard navigation
Some of our pages are difficult to navigate via keyboard or lack clear input labels. This fails WCAG 2.1 success criterion 2.5.3 (Keyboard) and 2.5.3 (Label in Name) and 3.3.2 (Labels or Instructions).
We are reviewing the themes on this website and will phase out all non-compliant themes. When we implement new themes, we’ll ensure they meet accessibility standards
Colour contrast ratio
Some of the pages on this website use themes that lack a contrast ratio of at least 4.5:1 between text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (Contrast).
We are reviewing the themes on this website and will phase out all non-compliant themes. When we implement new themes, we’ll ensure they meet accessibility standards
Use of colour
Some of the pages on this website use themes that use colour as the sole indicator of visual information, for indicating an action or prompting a response. This fails WCAG 2.1 success criterion 1.41 (Use of Colour).
We are working with this third-party application provider to review the theme used with the aim of meeting accessibility standards.
ARIA (Accessible Rich Internet Applications) with invalid attributes
Some of our pages are using invalid ARIA attributes which will be inaccessible to screen readers. This fails WCAG success criterion 4.1.2 (Name, Role Value).
We are working with this third-party application provider to review the theme used with the aim of meeting accessibility standards.
How we tested this website
The testing was carried out by the University of Greenwich based on a sample of most-visited pages. All flagged priority issues were investigated and, where possible, addressed. Retesting is being considered for 2025.
What we are doing to improve accessibility
We have a rolling programme of updating the content and design of this website in accordance with the guidelines set out by the WCAG and will continue to assess and improve our accessibility based on these guidelines, user testing and user feedback.
This statement was prepared on 11/12/2024. It was last updated on 11/12/2024