Accessibility statement

Digital Student Centre

This website is run by the University of Greenwich. We want as many people as possible to be able to use this website.

This accessibility statement applies to the Digital Student Centre (

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • The Cookie Consent popup does not have sufficient contrast ratio
  • Some links that open in new tabs or windows do not have a screen-reader only element explaining that this is it’s behaviour
  • Elements that visually appear as titles but are coded with non-heading HTML tags do not include a “role” attribute equal to “heading”

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • Contact our compliance team by phone at 020 8331 8000

We’ll consider your request and get back to you in two working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using our website accessibility information form or email including details of the issue you experienced. You'll receive conformation of our receipt within two working days, and details of the steps we will take to evaluate and, if necessary, correct the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

The University of Greenwich is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons: non-compliance with the accessibility regulations.

  • Some Element IDs are not unique, so people using a screen reader might not be able to visualise how the elements fit together. This fails WCAG 2.1 success criterion 4.1.1 (parsing) 
  • The Role element is sometimes relying on context from other Role elements that don’t exist. This information provides information on content structure. This fails ARIA 1.1 success criterion 5.2.6 (Required Context Role) 
  • Some text on the page does not include an ARIA landmark. Landmark roles provide information about page structure and is used by assistive technology. This fails WCAG 2.1 Technique ARIA11 (Using ARIA landmarks to identify regions of a page)

When we publish new content, we will make sure the correct accessibility regulations are followed.

Preparation of this accessibility statement

This statement was prepared on 3rd October 2023. It was last reviewed on 3rd October 2023.

This website was last tested in November 2022. The test was carried out internally by the Information and Library Services Directorate within the University of Greenwich.