The Extenuating Circumstances Policy and Procedure allows you to inform your faculty of circumstances which may have affected your performance in an assessment or exam.
Information regarding the university's COVID-19 guidance for ECs relating to the pandemic
Please see the unviersity's Coronavirus update page for the latest information.
Unfortunately, there are occasions when circumstances beyond your control may affect your performance in an exam or assessment, meaning that the outcome is not a true reflection of your ability. During these situations, it may be appropriate to consider applying for extenuating circumstances. Depending upon the nature and severity of these circumstances, your Faculty may wish to take them into consideration.
If you would like further support in submitting a claim, understanding if you have a claim or any other questions, the Greenwich Students' Union Advice Team and the GKUnions Team are there to help you.
What are extenuating circumstances and what evidence do I need?
Help and advice on acceptable circumstances and evidence needed to support your claim.
When do I submit my claim?
Timescales for submitting your claim.
How do I submit a claim?
Guidance on the process of submitting your claim.
Answers to key questions
What are extenuating circumstances and what is impaired performance? Find the answers to these and other questions here.
Policy & procedure
The formal Extenuating Circumstances Policy & Procedure.
Submit a claim
Click here when you are ready to submit your extenuating circumstances claim. Log in to the Portal and use the link in the Assessments box.
The Extenuating Circumstances Policy & Procedure applies to students on taught programmes of study only. If you are on a Postgraduate research programme of study and are experiencing difficulties, please get in touch with the RETI contact for your Faculty:
RETI contacts for postgraduate research students
Business School
Email: reti-pgrbus@gre.ac.uk Tel: 020 8331 9254
Faculty of Education, Health and Human Sciences
Email: reti-pgreh@gre.ac.uk Tel: 020 8331 9254
Faculty of Engineering and Science
Email: reti-pgres@gre.ac.uk Tel: 01634 883030
Faculty of Liberal Arts and Sciences
Email: reti-pgrach@gre.ac.uk Tel: 020 8331 9610
If you have any comments or feedback regarding these pages, please email: regulations@gre.ac.uk.