You can submit a claim for extenuating circumstances before or shortly after an assessment deadline or exam date. We strongly encourage you to think about how ready you are for an assessment as far ahead of the deadline as possible so you can take proactive steps if you think your circumstances might have a negative impact on your academic performance.
All deadlines and periods of time are measured in ‘calendar days’, meaning every day of the week including Saturdays and Sundays, but not University closure days (e.g. public holidays). Full details of term and closure dates can be found in the current Academic Year’s Term Dates.
If you submit your claim close to an assessment deadline, we cannot guarantee you will be notified of the outcome of your claim before the deadline. You are responsible for making the decision to submit your coursework or attend your timetabled exam.
Before a deadline/exam date
You can submit your claim at any time before a deadline or exam date.
However, be aware that your claim may be rejected if it is submitted too far in advance for the impact of the extenuating circumstances to be assessed.
After a deadline/exam date
You must submit your claim no later than 7 calendar days after the original assessment due date.
You cannot submit a claim for impaired performance for coursework if you didn’t submit by the original submission deadline.
If you miss the claim submission deadline
Claims submitted after the deadline will not be accepted.
If you have a good reason, supported by evidence, why you were unable to submit a claim by the deadline, you may be able to have your circumstances considered under the Academic Appeals Procedure. This can only be done after you have received your results from the Progression and Award Board.
Evidence submission deadline
If your evidence is not available at the time you submit your claim, you can tick the ‘Submit evidence later’ option on the last page of your EC claim form.
Your evidence must be uploaded to your EC claim within 14 calendar days. You can upload your evidence through the Digital Student Centre by clicking on the arrow next to a claim with ‘More Information Needed’ in the Status column and selecting ‘Add Additional Information’. More guidance can be found on our EC Guide for Students document.
If you miss the evidence deadline,your claim will usually be rejected. If you can provide a good reason why you couldn’t submit your evidence by the deadline, you may be able to have your evidence considered under the Academic Appeals Procedure.