Student Services

I've submitted a claim - what happens now?

Once you’ve submitted your claim, you’ll receive an automatic email confirming that your claim has been received.  You may also receive further emails requesting additional evidence and/or information.

Make sure you read all emails thoroughly and respond by given deadlines as they may be asking for additional information or evidence to support your claim.

We will then look at your claim to decide whether your circumstances are extenuating (are they exceptional, unforeseen, outside your control and short-term), if your evidence is strong enough and how difficult or impossible it was for you to undertake your assessment. If we decide that the impact of your circumstances was or would have been substantial, your claim will be accepted.

The final decision confirming whether your claim has been rejected or accepted will be emailed to you, usually within 14 calendar days.

If you submit your claim close to the assessment deadline, we can’t guarantee that we can notify you of the decision on your claim before the assessment deadline is reached. You must decide whether to submit your coursework by the deadline or to attend your timetabled exam.

Accepted extension claims

My claim has been accepted - what do I do now?

You should submit your coursework at the earliest available opportunity and within 14 calendar days of the original submission deadline using the late submission link on Moodle.

I've submitted my work by the extension deadline - what happens now?

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.

I can't submit my coursework by the extension deadline - what happens now?

Any coursework submitted after the 14 calendar day extension deadline will not be accepted and a ‘non-submission’ or 0 grade will be recorded against the item of coursework.

You can’t submit another extension claim for the same piece of coursework. However, if you have valid reasons why you can’t submit by the extension deadline, you can make a new properly evidenced claim for a deferral (provided you are within the deadlines to submit an extenuating circumstance claim).

Rejected Extension claims

First Sit

If you submitted your coursework by the original deadline

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.

If you submitted your coursework by the extension deadline

Your work will be marked, and the actual mark gained will be recorded.

  • If you have achieved a pass grade, the work will then be ‘capped’ at the minimum pass mark for the module (usually 40% for undergraduate modules and 50% for postgraduate modules) and the capped mark used to calculate your overall module grade.
  • If you do not achieve a pass grade, your results letter will explain the options you may have to retrieve any failed items of assessment.

If you didn't submit by the extension deadline

Any coursework submitted beyond the 14 calendar day extension deadline will not be accepted and a ‘non-submission’ or 0 grade will be recorded against the item of coursework.

Your results letter will explain the options you may have to retrieve any failed items of assessment.

Resits

If you submit your coursework by the resit deadline

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.

If you didn't submit by the resit deadline

Any coursework submitted beyond the resit deadline will not be accepted and a ‘non-submission’ or 0 grade will be recorded against the item of coursework.

IF YOU DO NOT HAVE AN ACCEPTED EC CLAIM YOU MUST SUBMIT BY THE RESIT DEADLINE – IF YOU USE THE EXTENSION LINK TO SUBMIT WORK AFTER THE DEADLINE, YOUR WORK WILL NOT BE ACCEPTED.

Your results letter will explain the options you may have to retrieve any failed items of assessment.

Accepted deferral claims

What happens now?

You will normally be offered an opportunity to retake the missed item of assessment at a time decided by the Progression and Award Board. Your results letter will confirm the timing, which will either be during the summer resit period or in the next academic year.

This will be considered a ‘first attempt’ and no penalty will be applied to the grade.

If you are given an opportunity to for reassessment during the summer resit period, the following rules will apply:

If you submit your coursework by the resit deadline

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.

If you submit your coursework by the extension deadline

Your work will be marked, and the actual mark gained will be recorded.

  • If you have achieved a pass grade, the work will then be ‘capped’ at the minimum pass mark for the module (usually 40% for undergraduate modules and 50% for postgraduate modules) and the capped mark used to calculate your overall module grade.
  • If you do not achieve a pass grade, your results letter will explain the options you may have to retrieve any failed items of assessment.

If you didn't submit by the extension deadline

Any coursework submitted beyond the 14 calendar day extension deadline will not be accepted and a ‘non-submission’ or 0 grade will be recorded against the item of coursework.

Your results letter will explain the options you may have to retrieve any failed items of assessment.

Rejected deferral claims

If you submitted your coursework by the original deadline or sat the exam

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.

If you submitted your coursework by the extension deadline

Your work will be marked, and the actual mark gained will be recorded.

  • If you have achieved a pass grade, the work will then be ‘capped’ at the minimum pass mark for the module (usually 40% for undergraduate modules and 50% for postgraduate modules) and the capped mark used to calculate your overall module grade.
  • If you do not achieve a pass grade, your results letter will explain the options you may have to retrieve any failed items of assessment.

If you didn't submit your work by the extension deadline or sit the exam

The item of assessment will be recorded as a ‘non-submission’ or 0 grade will be recorded against the item of coursework.

Your results letter will explain the options you may have to retrieve any failed items of assessment.

Accepted impaired performance claims

What happens now?

Your work will be marked and the actual mark gained will be recorded.

  • If you have achieved a pass grade, the Progression and Award Board (PAB) will decide whether to offer you an opportunity to improve the grade - if they feel that the grade is of a similar standard to your other grades, they may not feel this is necessary, it is their academic judgement. The higher of the two grades from both attempts will be recorded.
  • If you don’t pass at the first attempt, you will be offered an opportunity to retake the missed item of assessment and the grade will not be capped.

Your results letter will confirm the timing of any opportunities to improve or retake the assessment, which will either be during the summer resit period or in the next academic year.

Rejected impaired performance claims

What happens now?

Your work will be marked, and the actual mark gained will be recorded and used to calculate your overall module grade.